Marketing Smarter

While my lovely Pentax S1a is off for a rebuild, I’ll return my attention to things more corporate photography related.

With doom and gloom headlines about the state and future prospects of the UK economy all over our news channels it might be tempting to think it’s time to tighten belts and hunker down for the long haul.

Often the first casualty of financial difficulty is marketing, and perhaps more specifically photography, but if that’s your plan you might want to hold fire because done right, good marketing and good photography, even on a reduced annual budget, can keep your company name in the frame and help you survive the economic Winter.

This week’s message is simple: If you’re going to market less, you’d better market smarter. What does this mean in practice?

Of course I speak from the perspective of a photographer in this corporate world and what I occasionally see is businesses devoting a lot of resource to cutting corners. Not only is this a waste of their valuable time, it also leads to results which don’t hold the client in the best light, or images which have little real impact. It might look like the cheaper option, but at what cost to the business?

I know I’m not the cheapest photographer in my market, but then I wouldn’t want to be. Because quite apart from the quality I strive for in my photography, when a client approaches me I’m there for them from the word go until well after the project has been delivered.

The difference I offer starts with the helping hand and sounding board at the concept stage. Even corporate portraits or the “humble” press release require a level of creative input and the right photographer will be able to guide the project from the earliest stages, ensuring the end-result has maximum impact.

The other aspect you’ll want to consider when hiring a photographer on the sole parameter of cost is, will they help, guide and assist during and after the photo session?

All this help and input, from concept stage to post-delivery assistance, requires time, knowledge and experience, all of which have a value which should be factored into the cost of hiring. Of course this means a cost above and beyond simply that of producing photographs, but since you’re spending the money anyway (and almost certainly taking up your and your colleagues’ time doing so) you may as well get the best results possible.

And when the job is over, the photos delivered, is your photographer still there to help if you need it? I’m not just talking about up to the point they’ve sent the invoice. I’m often helping clients with follow-up assistance months, even years after the job was shot, delivered and paid for.

So, who’s the smart marketer now?

 

Portraits of Brexit Britain

Overview of the call centre at Leave.eu's office in Bristol where fundraisers took pledges from the public. A large Leave.eu sign is on the wall at the back of the room as call handlers sit at desks, watching computer monitors and wearing telephone headsets.

Leave.eu call centre, Bristol. Photo © Tim Gander 2016

Sometimes I see a fellow photographer reveal a new personal project and it really interests me, which is why I’m sharing Steve Franck’s post with you here this week.

Steve is a London-based photographer working mostly for commercial and corporate clients, but he’s also pretty inspirational in his personal work too.

The plan for his latest project is to do a series of post-EU Referendum portraits, one each of 100 people (52 Leave voters, 48 Remain voters), in their own homes, examining their backgrounds and reasons for voting the way they did.

And the reason I’m posting this here is because Steve needs volunteers from a range of backgrounds and situations in order to capture a broad section of society. So if you’d like to be photographed (and receive a free print for your time), head over to his project page to find out more and to make contact with Steve.

Royal Visits Invictus in Bath

Royal visits are a unique kind of photographic assignment, as I was reminded when Prince Harry visited University of Bath on Friday for the trials of the Invictus Games which take place in Orlando, Florida, in May.

I stepped into the assignment at fairly short notice due to the university’s staff photographer being laid low by a stomach bug – you really can’t cover an event like this if you’re feeling queazy!

Prince Harry was visiting to see UK athletes taking part in the trials and of course help to raise awareness of the games which were founded to give injured, wounded and sick military personnel a chance to test their sporting skills to the highest standards.

My role in covering the visit was to get pictures the university could use the same day on their website and for press release to showcase the fact they were hosting the trials at their excellent Sports Training Village.

I wasn’t sure what to expect when I arrived at 9am, but pretty soon a fairly large contingent of press photographers had gathered in the briefing area. Harry was due to arrive just after 11am, so once all the press photographers had gathered, we headed track-side for further briefing and to choose our positions.

Please click photos for a larger view:

My pass was for the outdoor fixed positions, which meant I could move about within certain areas. Other photographers had Rota passes, which is the Royal press office system for ensuring an event doesn’t become clogged with photographers. Those carrying a Rota pass will often have greater, or extended access to an event, but they will be required to allow use of their pictures by any legitimate media outlet that requests them.

Even before the arrival of the Prince I made sure I was getting on with fulfilling my brief; getting shots of the gathered media to show the wide interest and shots of athletes warming up or taking part in trials.

The weather was blustery, sometimes raining and not fantastically warm, so it was a relief when the Prince arrived on schedule. The Royals tend to be fairly prompt unless they’re coming from another event. If that overruns, you just have to be patient and ready.

To cover the Royal visit as he moved around the Sports Training Village running track, chatting to officials and athletes, I worked two camera bodies; one with a wide zoom on and the other with a telephoto zoom (with a 1.4x extender attached for extra reach). Since most of the action was happening at quite a distance away, the long end of my telephoto lens was a godsend. I could see plenty of the other photographers had their huge 500mm and 600mm lenses and were using them a lot, while I had to make the best of my zoom and just make sure I had clean shots I could crop into. I really didn’t need to see into Prince Harry’s soul for my purposes, so it was all fine.

I took my last frame around midday when the facility for Fixed Position passes ended and the Prince went indoors to continue the tour. That was my cue to get my laptop and edit a selection of images for the university homepage news feed and a news article. The rush pictures were chosen, captioned, edited, delivered and added to the website well within the hour. I could then leave the campus, head to my office and do a more considered edit on my large monitor and the job was done.

Royal visits are often a case of “get what you see.” Not much tends to be set up specifically for stills and this leaves you looking for compositions which are tidy not because you set them up, but because you’ve chosen a good position and the composition happens to come together nicely. Expressions will be fleeting and you have to be ready with your camera to capture them, which is why it often looks like Royal photographers never take their eyes from their cameras – they can’t afford to miss a shot.

On this occasion I was surrounded by photographers who shoot a lot of Royal events. Some travel the world with the royals and have built entire careers doing this. For my part, I’ve covered a few Royal events over the years, but it always makes a refreshing, adrenaline-fuelled change from the norm. I shall look forward to the next one.

 

On Your Marks for Auction

Remember my post the other week about how it isn’t all about the gear? Well here’s a perfect example of that theory.

I have to confess, I don’t know a huge amount about the work of the American photographer Mary Ellen Mark (she passed away in May of this year), but I knew the name and now know a fair bit more about her since I can across the story (via Petapixel) about one of her cameras going for sale on Ebay. Mary Ellen’s estate has put the camera up for auction partly to raise money for American Red Cross, but presumably also to raise money for themselves.

I don’t know why they want or need to sell it; perhaps they’re looking to dispose of some assets in order to cover death duties and protect her archive. Whatever the full story is, speculation seems a little pointless.

Screen shot of the Ebay listing for Mary Ellen Mark's Nikon FM2 camera with 28mm lens.

What strikes me though is that if you look through her archive of work and understand that she counted People Magazine and Life Magazine among her clients, the Nikon FM2 (which we’re told she probably used for these clients) is an incredibly basic camera. No whistles, no bells, yet her work is clearly that of someone who could interpret a scene in an engaging way, but with the minimum of camera gear.

That isn’t to say that there aren’t photographers today, with highly sophisticated digital cameras, working in an equally simple but effective way. I know there are, but as I alluded in my earlier post, there is often too much emphasis on camera features and not enough on just getting the technique and style down and telling a good story.

Whether this particular camera has collectible value simply due to its provenance is also an interesting debate to be had. The FM2 was a Japanese, mass-produced camera and you can pick one up on Ebay for less than £200. Bidding on Mary Ellen’s camera has (at the time of writing) already exceeded $2,200.00, so clearly there are interested collectors out there. My instinct tells me her estate view this camera as not central to the story of her work and that her more exotic cameras will remain with them. Again, pure speculation.

Of course whoever buys it will be sorely tempted to put a film through it, assuming it’s still in working order. If it was me I don’t think I could bring myself to do it unless I knew my shots were going to be iconic (I know that’s a bizarre constraint and I can’t really explain it). But then would it be sadder just to place it in a cabinet for display? Well I’m happy to say I can’t match the bids, so that particular quandary won’t be troubling me. If you happen to buy it, do let me know how it goes.

Tweaked Fees

Those of you familiar with my pricing structure will be aware that it’s based around the gallery delivery service, whereby I upload photos to the client’s gallery and the client gets to download what they need, when they need it. They can request access for their colleagues or designers – anyone who requires access can have it, but the gallery always remains secure to the client.

This service has been running incredibly well, but it occurred to me that the most basic package, Gallery Essential, was basically a waste of space on my website. Nobody used it because it was designed back when the economy was going in reverse. The idea was a business could get photos taken and held in the gallery for a very basic fee and then they would just buy individual images as and when they needed them and budget allowed.

Screen grab of Tim Gander's photography fee structure.

A new structure to help more clients

However, it became clear to me that most businesses want at least a basic set of images back from a shoot for immediate use and were always willing to upgrade to either Gallery 30 (now renamed Gallery Standard) or more commonly to Gallery Unlimited, which is by far the most popular package.

The other issue this presented was that it left me no obvious place on my website in which to inform potential clients that a package was available for shoots lasting just an hour or two. I hope I’ve fixed this now by replacing Gallery Essential with Gallery Starter, which gives a client up to two hours on-site for £250 and with unlimited image downloads.

The reason I don’t limit the number of image downloads on this most basic fee is because a typical two-hour shoot will be booked for covering a small to medium PR event or a short portrait session. The numbers of images taken by the end of this kind of shoot shouldn’t result in an unreasonable amount of post-shoot editing time, which is built into all my fees.

I still have limits on the Gallery Standard package because in half-day and full-day shoots the image numbers climb rapidly, and really these larger packages are aimed at different requirements.

In addition to the new Gallery Starter I’ve increased the number of image downloads included in Gallery Standard, and yet most clients will still want the sheer simplicity of Gallery Unlimited. It’ll be interesting to see how these changes work, but if you have any (sensible) suggestions, I’ll be happy to consider them. You know where to find me!

Sorry!

I had planned a post this week, but events overtook me. I hope to be back on track next week. In the meantime, here’s some music.*

 

*Nope, no music here.

Blog Hiatus

I know many of you look forward to reading my articles, so I must apologise that there was no article last week and there won’t be one this week. I’m not sure what’s happened, but work has really taken off and left me with no time to write!

Normal service will resume once I can grapple my schedule to the floor and get more organised.

In the meantime, here’s a pretty landscape photo for you to enjoy 🙂

Landscape photo taken from King Alfred's Tower

Normal service will resume…

I must apologise that my blog postings have become rather sporadic of late. In addition to my work as a male pole dancer, I’ve been super-busy as a photographer these last few weeks and it eats into the time I’d normally spend cobbling stuff together. Next week I will be away shooting a conference – maybe an article will present itself from that.

With Christmas looming fast, it may be New Year before things get back to normal, but do keep your eyes peeled as I have a few subjects I’d like to address in the coming weeks.

Thanks to all my loyal readers for your patience. I hope you’re all well and not missing me too much 😉

Tim