by Tim Gander

Photo case study: Group work.

corporate group photo in Bath

The team look relaxed, even though we’re shooting outdoors.

Perhaps the least well-understood area of corporate photography is the group shot. So often the result looks like the subjects have been forced against a wall and are about to be shot for desertion, or they’re lined up like in a wedding photo, minus the bride and groom and not even a slice of cake as an incentive to be there.

There is often no thought to style, composition, lighting or location, or real idea of why the photo is needed in the first place. Just a vague notion that a group shot would be a “good idea”.

Of course the alternative is to buy some random group pic off an internet photo library, but the saccharin smiles, the unrealistically beautiful people – your clients know it’s not you or your business, they’re no fools.

To be fair, the corporate group photo can be quite a challenge because there are lots of busy people to bring together at one time and on one day, and in all likelihood there will be little time to take the photos, added to which; who here likes having their photo taken? No, I didn’t think so.

Then there’s the lighting, location, wardrobe decisions. If not planned properly, it can all get a bit fraught.

mobile studio photo lighting

Using mobile studio lights gave the photo a more polished look.

So I was pleased to get a call from a long-standing contact, Corrina Cockayne at Target Chartered Accountants in Bath, who was organising a group photo for the corporate finance team. I say pleased, because I knew Corrina would be organised and efficient and would have thought about why this team shot would be useful. In this example, it had been a while since any PR had been done and the team had evolved quite a bit.

The plan was to use an outside location in Bath, and Corrina was already thinking along the right lines – considering what people would wear, what the background should be and getting in touch with the council to check for permissions etc.

My job was to liaise with Corrina, talk over the options for locations and lighting, scope out the location before the shoot and be there in plenty of time to set up and take the photos before the group arrived. I wanted to keep their waiting time to a minimum.

Because of the constraints of the location, I couldn’t spread people about too much or I’d risk all kinds of distractions in the background, but I knew the lighting was going to make this group shot stand out from the usual Crimewatch lineup.

In the event, even though it was “just” a group shot, everyone put in a  good effort and wore their best smiles, and the end result reflects the approachable professionalism of the team. A good example of how a group shot can work and be a useful asset in the client’s photo library.

in Case Studies 2 comments
 by Tim Gander

A Brief Interlude

Cue tacky music while there’s an interlude in my blogging. I’m away next week on holiday, so I thought I’d give you next week’s blog early, and just use it to give you some links to other useful/entertaining blogs that I’ve also enjoyed immensely.

First up is Jaded Snapper, a local newspaper photographer who has run the gauntlet of top local stories, from the church fete to the giant charity cheque.

Or, if you’re planning a wedding, why not give Derek Pye a call? You’ll see why you wouldn’t want to when you visit his site. Not updated as much as it should be, but then Derek is probably busy shooting weddings.

If photography-related cutting satire is more your thing, try The Russian Photos Blog. Beware if you’re the kind of business that likes to run dodgy rights-grabbing competitions or you’re a micro-payment stock photo agency though. You might be the subject of a future article.

Finally, for a soberererer (easy for you to say, you’re not drung…) view of the professional photographic industry, news views and general bits and bats, I highly recommend the Neil Turner and Black Star Rising blog sites.

And now, I’m off for a week of R&R in Austria. Please behave while I’m away, and try not to miss me too much.

Auf wiedersehen!

Tim

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 by Tim Gander

A Poke in the iStock.

I was hoping to ignore the insane ramblings of the micro-payment stock photo community for a while, but then this happened:

It’s finally dawned on someone at iStockphoto that although it should be easy enough to make a profit from selling something you’re given for free, really it’s a lot harder than it looks (poor diddums). But for anyone who missed it, here is the signed confession from the boss of iStockphoto, Kelly Thompson:

“Since roughly 2005 we’ve been aware of a basic problem with how our business works. As the company grows, the overall percentage we pay out to contributing artists increases. In the most basic terms that means that iStock becomes less profitable with increased success. As a business model, it’s simply unsustainable: businesses should get more profitable as they grow. This is a long-term problem that needs to be addressed.”

fireworks night bonfire

Flaming stock images; they're everywhere!

The answer? To kick contributors in the teeth by lowering percentage payouts, which will work out as little as 11p per image sold, and to move the goal posts to make it harder for contributors to sell enough photos to graduate to the higher percentage payouts. Nice!

What Thompson is saying is that microstock simply isn’t viable as a model for selling photography. Ignore the reference he makes to percentages, they don’t change just because the business grows. It’s just that the costs of running such a scheme are too high – storage, admin, quality checking, maintenance. Rather as the model for supplying images to micro-payment stock sites isn’t viable – equipment, software, storage, maintenance…

I won’t go over the entire mess here, even though it would be exquisite fun. Instead I’ll point you to Jeremy Nicholl’s excellent post on the original announcement, and the iStockphoto contributor forum where you can indulge yourself in hundreds of pages of iHate from its own contributors here, here and here.

What I do wonder though, is now that the True Followers of the iStock dream are waking up from their torpor, what’s next? Many on the forum talk of leaving iStockphoto, and many may leave stock photography altogether as they realise the difficulty of making it pay and the costs involved in participating. Could a mass exodus to other sites or out of the industry affect prices for buyers? Could it cause problems with licensing across different agencies if contributors switch their collections? My feeling is most will sit tight and wait for the next round of abuse as the new model fails to raise enough profit for iStock’s owners.

And will the lower-end designers start to desert iStockphoto and other exploitative sites if they see fellow creatives being hurt? I suspect not, because if micro-stock sites get too expensive they’ll switch to other methods – a bit of Grand Theft Flickr, or Google Images larceny. The problem is, too many people have been told that photography is cheap, and despite all the evidence to the contrary they’ll continue to expect what they’ve grown accustomed to.

What might happen (and is already starting to happen in my professional experience) is that the better designers and their clients will eschew microstock, or at least treat it more as a last resort. After all, if its reputation as exploitative and unsustainable is really starting to gain traction, would you want your business to be associated with that?

in Industry Comment 6 comments
 by Tim Gander

Crikey! Let’s save some money!

Many businesses are understandably looking to cut costs in these tricky times. Since the start of the credit crikey* one area where businesses have sought to cut those costs is in the photography they commission. They have looked to achieve this either through using more stock imagery (though that often ends up costing more than commissioned work) or by shooting the photos in-house, using whichever member of staff might be available and have a suitably “professional”-looking camera.

Of course I’ve watched as some of my own clients have gone through these motions, though I’m glad to say that for the most part they come back to me once they realise it’s not so easy to get the photos that help their business do better.

For many marketing managers though, the quest continues. The camera manufacturers keep putting out the hype about how their camera will help you shoot like a pro (didn’t the last camera they made promise that? and the one before it, and the one before that, and the one…) and off they go to the camera shop, or Amazon, with the company credit card in hand ready to splurge on the latest piece of Japanese jewelry, to the tune of a sum not dissimilar to a day’s fee for a properly-equipped professional who will have some things the Nikanon Powercool 1,000Ti won’t have; training, experience, an eye for what works and what doesn’t and a view of the design brief for the brochure or website into which the pictures need to sit.

barbary lion

Get closer with your iPhone. Go on, I want to see what happens…

So when I saw this headline “The iPhone Fashion Shoot” I thought “here we go again.” Or something along those lines. Because many will see such titles and think, well if the iPhone is good enough to shoot fashion photos then it’s good enough for the company headhots! To those people, I suggest reading the article first. It’s certainly interesting to see what is possible with a humble iPhone, several thousand pounds’ worth of lighting in a studio, with hair and makeup artists primping models to perfection, and after the shoot having all the shortcomings of the original shots taken out by a lab of Photoshop professionals.

The point is, it wouldn’t matter if the iPhone had the most incredible built-in camera in the world. The camera doesn’t take the picture, the photographer does, and the camera can’t even conceive a photo before it’s taken – again, that’s what the photographer does.

To the credit of the author of the iPhone piece, they admit the phone itself is just a tiny part of the process. In effect, they were just looking to see what was possible, regardless of the other requirements of the shoot, and to that extent it was an interesting experiment.

But if you have a company and an iPhone, or even a camera bag full of all sorts of expensive toys, I would suggest you think about the one piece missing from your Billingham bag of shiny things. The professional.

*A phrase I first saw used by the World’s greatest living wedding photographer.

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 by Tim Gander

What price a portrait?

corporate portrait of businessman in Bristol

A corporate portrait can be more than a mugshot.

I should start by explaining that this article isn’t talking about family portraits or photos for the mantelpiece. What I’m talking about here is the business portrait. The corporate headshot for the profile page of a commercial website, newsletter or chairman’s statement in the annual report.

Why is this distinction important? Mainly for licensing reasons. If you go to a high street photographic studio and have photos taken you will probably pay about £30 for a sitting, and £100 for a print to hang on the wall. And personal use is all you’ll be allowed of that photo. Commercial use would require payment of an extra fee, and I suspect most studios wouldn’t be happy handing over an original digital file for that use as you could then get your own reprints done, which would of course breach the photographer’s copyright.

When you have a photographer visit your offices to take portraits for the company website/brochure etc, you’re not paying for prints for personal use (though you can probably buy those if you want), instead you’re paying a licence fee to use the images for corporate use. This is a different kind of agreement with the photographer and the pricing structure is different.

Of course if you book a photographer and then just have a single headhsot done, it can work out relatively expensive. Perhaps £250 to get a small selection of images for use across various media. But if you line up a few headshots to be taken at the same time, the cost will rise but the individual price for each headshot will drop quite dramatically.

It’s often quite difficult to explain this concept to clients who will say “well it’s only some portraits, they shouldn’t take long.” The thing is, in commercial and corporate photography, it isn’t just the time taken to get the shots that you’re being charged for, but also the commercial (as opposed to domestic) value of the photos. Remember, these photos are part of your marketing, and hopefully will help your business make more money. They may not be used as prominently as your product shots, or general photos of your business operation, but they’re all part of the mix and to have any value to your business, they have to be good. Which requires skill, time and equipment to achieve.

In short, you need to give the humble head and shoulders photo some respect and also understand that what you’re paying for is a combination of the photographer’s skill, experience and time on the commission, as well as a fee for the commercial exploitation of the results.

And what is that worth? As I said earlier, if you hire a photographer to take just one headshot you could easily pay £250 for that, maybe more. Get a batch of portraits done in half a day and the rate might rise to around £500, but if 10 portraits are done, that works out at £50 per head. That’s less than you’d pay for a 10-inch print to hang on your wall at home, and your clients can’t even see that photo. Unless they’ve broken into your house.

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 by Tim Gander

How Pro is your Profile?

According to 90% of statistics, 75% of all life forms on Earth are either on Twitter, Facebook, Linked In or all three, while the remaining 25% haven’t developed opposable thumbs and don’t have broadband yet.

Ok I just made all that up, but statistically speaking I’m probably right, and anyway it’s fair to say that if you’re reading this article, you’re also (and probably simultaneously) chatting on Facebook, tweeting and maybe updating your Linked In account, or somesuch useful activity.

What you might also be doing is uploading another comical profile photo to one or all of these accounts, but if you’re using any of them as a way of presenting your “professional” self, should you really be uploading that photo of your bottom with the comedy mustache and glasses? Do your clients really want to see you, lobster-like from the beach, wearing a jaunty party hat, a bottle of wikkid, or whatever in your hand?

Even if your photo is more sober, do you look like one of Interpol’s most wanted; or as if you work in a stationery cupboard, surrounded by files, papers, shelves and broken fax machines?

self portrait of tim gander

The model wasn’t much cop, but at least he’s recognisable.

Your profile photo might be just a couple of hundred pixels, but that’s even more reason to make the most of each and every one of those babies. It’ll be the first thing anyone looks at when they see your profile, or any comment you make on a social or business site. So make it work for you; make sure it’s clear and makes a decent impression.

That isn’t to say it can’t be humorous, but remember that your sense of humour isn’t everyone’s cup of tea. My photo is straight and simple, but at least I’m recognisable from it.

So often, that valuable little space on the web page is wasted with a photo that is too detailed to make sense, and the subject of the photo is so small in the frame that their own family couldn’t recognise them. But whether you’re beautiful or have a face like mine, what people want to see is you. They want to know what the person behind the Facebook account or Twitter conversation looks like because normal people engage and do business with other normal people.

Hiding behind an obscure photo, pattern or, perhaps worst of all, a blank space can make your comments on blogs and in discussions look like spam. People want to know you really exist, that you’re not hiding behind a phishing scam. It’s one more opportunity to make an impression and (oh how I hate marketing speak) “build your brand” *gag*.

So do yourself a favour. Get a decent photo, get a friend to take it. If you’ve hired a photographer to take pictures for your business anyway, ask them to shoot you a profile photo with decent lighting. Then stick with that picture for as long as possible, because it will be what people come to recognise you by on all the forums and sites you engage with. Keep changing it, and people will lose track of who you are.

Now go, get it done and don’t let me catch you looking like a drunken party closet terrorist again.

in Advice 8 comments
 by Tim Gander

It ain’t Orphan ’till the fat lady sings…

stop43 viral image

If the DEB becomes law with S43 in tact, your photos become fair game.

Today’s the day. Not only will Gordon Brown pay a little visit to Buckingham Palace to ask if he can dissolve Parliament (yes please!), and give us our chance to vote for the frying pan or the fire, the blunt axe or the sharp one, but it’s also the day the Digital Economy Bill gets its Parliamentary debate (such as it will be) and will either be voted through in the wash-up, or dropped. If it goes through, it may or may not include Section 43 which deals with orphan works.

In the Parliamentary equivalent of a smoke-filled room, all the horse trading between vested interests, and personal ambitions of departing politicians with an eye on their post-political careers, will come into play. Forget democracy, this is a seedy little private auction for business and career interests.

There is hope though, even at this late stage. A couple of days ago, the conservatives announced they would oppose Section 43. But of course there is still a risk of a last-minute change of mind (they are politicians after all), and we’re still not entirely sure which way the Lib Dems want to go. They’ve made encouraging noises about how Section 43 should be changed, but no clear commitment to oppose it at this stage. Personally, I hope they have the integrity to oppose the entire DEB on the basis that one afternoon isn’t enough time to debate anything as complicated and contentious as this bill. If they do that, and the Conservatives stick to their announced opposition, the bill would fail to be passed.

We have to believe that at the very least, Section 43 will get dropped. The amount of time and effort expended by my colleague photographers in fighting this ridiculous bill could have been better spent doing our jobs or completing VAT returns and getting our books up together for the end of the financial year. But no, some daft politician somewhere managed to come up with a system of dealing with orphan works which was so insanely un-balanced and damaging to our profession that we had to pour all our efforts into this.

And before you start playing your violins for us, remember that even if you are not a professional photographer, even if you are not based in the UK and even if you only take photos of your drunk pals on a Friday night, if some commercial or political organisation thinks your pictures are worth stealing and using without payment or permission, the orphan works legislation would affect you. If you’re in a photo taken by someone else that gets used without payment or permission, this legislation would affect you.

So let’s wish Gordon a nice trip to the Palace and hope all this effort has paid off.

Read more and keep up with latest developments here: copyrightaction and here: stop43

Jeremy Nicholl’s excellent blog continues to inform on the developments. Click here for more.

in Industry Comment 3 comments
 by Tim Gander

The public are getting wise, proceed with caution…

Friday Thought.

Commercial and public organisations are constantly on the lookout for new ways to engage with customers and the general public. This is understandable and very easy to do now that the internet is highly interactive. Done properly, it can work very well.

However, not all such campaigns are successful in attracting positive PR. One popular idea is to engage with your public by asking them to give you free stuff. Most often, for obvious reasons, photos.

A classic example is when some bright PR spark decides that it would be “cool” if customers sent in their best photos for the company to use for free in its web site, advertising and publications. The conditions for giving the business this free stuff will normally be couched in very legalistic terms, with conditions so harsh, unforgiving and one-sided that only the clinically insane would take part in such a scheme. The bigger problem perhaps is that many customers will ignore the T&Cs because they don’t expect their big, cuddly corporate to do anything underhand or greedy, so they tick the “I have read and understood” bit, having neither read nor understood what they were committing to.

If your organisation is looking into trying this kind of customer interaction, let me sound a word of caution. Amateur photographers are getting wise to this kind of exercise. They’re beginning to understand that if somebody wants their photos, their photos must have a monetary value. Just as if you asked them for the keys to their car, or for a few hours free graft, they understand that while any idiot can give something away for free, it takes a special kind of idiot to do it willingly. And amateur photographers aren’t idiots.

Several organisations and businesses have already bought themselves some negative publicity trying this kind of exercise. The UK’s Environment Agency recently put out a call for graduates, keen on photography, to become free labour suppliers of photos. The BJP wrote an article about it, the EA had to take their Facebook page down at one point, and then finished with a spectacular U-Turn.

Other organisations currently fighting a backlash from photographers include the publisher Archant with their Great British Life photo competition, and Greater London Authority wanting free photos for their new web site. I know there are many more examples, but you get the picture (for free!)

pro-imaging website screen shot

Pro-Imaging advertise competitions as Rights On or Rights Off. Click to see the full list.

Photo competitions which hide rights grabs are another example where photographers, both amateur and professional, have forced a change of terms and conditions, but only after much negative publicity.

The examples of companies which have attempted this particular wheeze and then had to change their T&Cs to be more like a photo competition than a phishing trip is too long to list here, but you can check out the Pro-Imaging web site to see what makes a competition fair, and see which organisers have adhered to the Bill of Rights which has been drawn up through industry-wide consultation.

These schemes and scams keep popping up, and most get battered down by hobbyists and professionals working together for the better ineterests of photography. Why companies and organisations continue to make the same mistakes time after time is a mystery, but I do see the tide turning against this trend for what has been described by others as “loser-generated content”.

So use the internet to interact with your clients and your audience, but don’t ask too much because your clients can quickly swamp the message you intended to broadcast with the ugly sound of protest at unfair practices.

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 by Tim Gander

Top 11 Tips for booking a photographer.

A couple of blogs ago I promised a quick guide to choosing a photographer for your project. Then I forgot and instead wrote something terribly witty about Leonardo da Vinci and infinite monkeys. I know it was witty because somebody said so. “That’s witty”, they said.

Getting back on track, here is the blog I originally promised. As a bonus I’m doing it in a top ten list sort of a form. As a double bonus, and in the style of Spinal Tap, my top ten list goes to number 11, so it’s one better than all the other top ten lists.

So here, in roughly the right order are your top 11 tips to finding, briefing and booking the right photographer for your project. This is only a rough guide of course, but it should help you with the basics.

1. You need to start by defining what the project is, and what style and quality you’re looking to achieve. From this you should be able to construct a rough brief, even if it needs adjusting later.

2. Start by looking for the photographers who can help you; specialists in the kind of photography you’re after. With each field of photography well catered for, there’s little point looking for a wedding photographer for a corporate shoot,  or an interiors photographer for press shots. It just happens I don’t shoot underwater pet weddings, so please don’t ask.

3. Talk to a few photographers and get an idea of the different rates and approaches they have.

4. It’s only fair to get firm quotes based on a clear brief, so whittle down your choice and start to talk about fees, either with a couple of photographers or with the one who shoots to the style and quality you need. I went into more detail about how rates work in the last-but-one blog. The photographer can often help develop the brief at this stage.

5. A brief consists of the date, time, location, what the pictures are to be of, how many pictures are required (approximately if necessary), your contact name, email and mobile number.

6. The brief also includes what the pictures are to be used for. This also helps define the likely fees, as well as informing the photographer on certain technical and artistic considerations.

7. You will need to know the photographer’s terms and conditions. These should be pretty standard, but check them all the same. Mine stipulate a bowl of M&M’s* on arrival.

8. Allow the photographer to liaise with your designer (if you’ve hired one). It can save a lot of time if the photographer knows how the images are to fit within the design.

9. Agree how the pictures are to be delivered, what file sizes are required (the photographer will advise you on this) and how soon after the shoot they are required.

10. Make sure you liaise on any special instructions that will help the photographer – props, access to the building, parking. It’s easy to forget that photographers need equipment, some of it heavy, so a nearby parking space makes us feel valued. We have such simple pleasures. Oh and don’t forget the M&M’s.

11. Finally, you should enjoy the day. It’s a break from the office routine, and I promise I’ll share the M&M’s. Mmm M&M’s…**

*Apostrophe police, please note the apostrophe in M&M’s is there because the manufacturer put it there, though it begs the question “M&M’s what?”

**I am not paid by Mars confectionary (manufacturer of M&M’s) to promote M&M’s, however if Mars would like to make a donation of M&M’s to me, they should contact me first for my address.

Article and photos © Tim Gander. All rights reserved 2009

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 by Tim Gander

Still images, still powerful.

Photography is everywhere, but nowhere is it more prolific than on the internet, where it is sprayed over web sites like candy from a smashed piñata, often with no thought to quality, relevance or placement. It’s just a way to break up text, and the general approach is that the cheaper this can be done, the better.

Of course the internet is a visual medium; nobody relishes reading acres of dense text, and the interspersion of text with pictures is more pleasing to the eye, but the over-use of low-cost stock imagery means that the images have become almost invisible, and their impact is lost.

Dark Light

Even a stock-style photo can be exclusive to one client.

The easy availability of this low-cost imagery on the web has caused another problem. Businesses, usually unknowingly, are using the same imagery as their competitors. This often happens because web designers will resort to using micro-stock sites such as istockphoto to source images, using the same search terms for similar clients. The result is a kind of Stepford Wives look to sites across the web and businesses look indistinguishable from their competitors.

If the imagery a business uses doesn’t set it apart from its competitors, what is the value of that imagery? What power will the images have to entice the prospective client to spend money with one business over another?

This ubiquity of imagery has diluted the power of photography on the web, but this isn’t photography’s fault, nor the fault of photographers. It’s just a stage internet design is going through. A bit like stages children go through on their way to becoming adults. Internet design is at the spotty teenager stage. It’s not pretty, not always useful around the house, and doesn’t know what it wants to be. However, this apparently ugly scenario can be made to work in favour of businesses who want to retake the initiative.

What businesses can do, and from my recent experiences are starting to do, is commission more bespoke photography and use less non-exclusive stock imagery. They’re presenting themselves as real businesses with real people, not the West Coast American-looking androids favoured by stock libraries for their blandness and interchangeability. Putting a genuine face to the public instead of hiding behind a sterilized façade means photography can be powerful again.

Designers I speak to are also starting to realise that their wonderful designs tend to lose impact once the generic stock images are plonked in, or they’re having to build the design message around whichever cheap pictures they have to hand. Designers are having to learn how to sell real photography to their clients again or face their designs simply costing their clients money, instead of bringing in sales.

So as the internet emerges from its teenage years, will business once again discover the power of genuine, bespoke photography? In the days of the printed brochure, you rarely had to suffer seeing photos taken by the boss’s nephew, and businesses paid good money to keep their identity unique from their competitors. As the internet goes from teenage to adulthood, so business web sites must mature into truly professional platforms for marketing, not just concentrating on site structure, graphics and text but the imagery too. Those that embrace exclusive imagery will find the extra investment creates a greater return.

It isn’t easy to shoehorn all these concepts into a blog, but if you would like to know more about how genuinely unique photography could help your business, drop me a line. Maybe I can help get your business through puberty relatively unscarred by acne.

Article and photos © Tim Gander. All rights reserved 2009

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