by Tim Gander

Better Briefs Make Better Photos

A young woman in a white sleeveless top reaches up to write on a whiteboard, her back to the camera. The subject is the environment.

Provided the brief is fulfilled, off-brief shots like this are very useful

The photographer’s brief is one of the most important precursors to a successful photo session, so it’s worth giving it proper consideration, but if your day job doesn’t revolve around briefing photographers it can be a daunting task to tackle.

Don’t worry though, even when I was dealing with briefs as a staff photographer at The Portsmouth News, it was incredible how many reporters would turn in incomplete briefs. So if you struggle to know what to include, you’re in good company. This article will help you hit the main points required, but if you follow the Who, What, When, Where and Why principle of photojournalism, you’ve pretty much nailed it.

Where and When:

Date, time and location. Without any one of these three you’re on rocky ground before you’ve started. Set them out clearly and fully; just saying “I’ll see you on the 12th” isn’t the same as “Date: 12th September 2014”.

The location address needs to be complete too. I often use sat nav or Google Maps to find a location and an accurate post code helps especially where there are similar road names within the same town or city. Occasionally a post code can bring up a doubtful-looking address, at which point I’ll double-check the location with my client. If the post code and street don’t match up, directions are essential.

As part of the address etc, make sure there is a contact name and number. This should have become apparent during early contact, but make sure it’s all on the brief too.

Who and What:

Is it a series of portraits or is it processes, locations or maybe products which are to be photographed?

It’s incredibly useful to have the names of people to be photographed. These can be ticked off as they’re done. The same with locations and products. These details also make captioning the images later much easier. If it’s products or processes, make sure to use full descriptions rather than acronyms so captions can be completed fully.

Why:

In editorial photography the Who What When Where and Why make up the cornerstones of an accurate caption, describing as they do the contents of the photos, but in corporate communications photography the Why is more about why the image is being taken and what it is to be used for. If I know a photo is to be a cover image for a brochure, I’ll approach it differently to if it’s going to end up as a narrow banner at the top of a web page.

The Creative Brief:

This is the more enjoyable part of raising a brief and will be an amalgam of what you already know you need combined with discussion with me at the planning stage. Thinking about what you need for the project in hand as well as thinking about what future uses might be made of the photos will help in working out how many images and what scenarios are required and finally how much time will be required overall.

In terms of time required, you might already have an idea of what time and budget you can allocate to the photo session and these will have a bearing on whether the brief needs to be adjusted. It’s worth ensuring there is some slack in the schedule to allow for the unforeseen or un-planned off-brief photos, which can be incredibly useful later.

Some practicalities on the day:

Parking and access to the building or site. The majority of my work requires more kit than I can easily carry, which tends to rule out public transport. Make sure there is space to park, preferably near the building entrance or wherever equipment needs to be set up. If off-site parking is the only option I need to know in advance so I can plan my arrival time accordingly.

If a room is set aside for staff portraits, make sure it is the right size (I can advise on this during the planning stage) and isn’t filled with chairs and immovable tables or other furniture. If the photos are to be taken around the offices or production floor, make sure as much as possible that locations are clean and tidy and that anyone to be featured is complying with health and safety regulations – I can’t always know what these are, and it’s such a shame to ditch a great photo because someone is wearing the wrong high-visibility vest for the task they’re doing.

Decisions on location can sometimes be decided upon my arrival, but time has to be allowed for clearing and tidying within the allocated shoot slot.

Cameras are machines, photographers are people. Don’t forget comfort breaks and if it’s a full-day shoot, lunch is a must to keep the little creative cells going.

Attempting to cover all eventualities in this article is likely to miss some possible scenarios, but provided you approach the brief as outlined above, you’ll be a long way down the path of getting it right. Certainly I’m always happy to help and guide clients before the shoot because the better it goes, the happier everyone is.

If you have any questions about anything here, why not post a comment or drop me a line?

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 by Tim Gander

What does the photography client want?

This maybe a dangerous question to ask, but then they don’t call me Mad Crazy Tim for nothing. Ok, so they don’t call me Mad Crazy Tim, but it’s a dull Wednesday morning and I’m struggling for jokes here…

I ask the question because while some of my articles are aimed at those with a passing interest in photography, some at designers and others at the voices in my head telling me to burn stuff, I’m also aware that existing and potential clients sometimes swing by and read these articles, so this time I’m asking them/you the question – cue close camera shot of my screen as I type, á la Carrie Bradshaw:

What does the photo-buying client want?

Hmm, that’s not as sexy as the stuff Carrie asks.

female with brain activity recording cap on.

If only I could read clients’ minds.

You see it’s all very well me putting up a website, getting it found, showing my work etc, but as with any business there are two sides. There is the quality, service and pricing structure I put out there, and then there is what the client actually wants from a photographer. And unless I ask the question every now and then, how can I possibly match what I offer to what you, the clients need and want?

I know many clients want a fast turnaround. They’re keen to get the ball rolling with their project, and waiting to see the results of a shoot can be frustrating. Especially now we all expect things to happen instantaneously through the web. I know when I order something from Amazon, I’m expecting the courier to be knocking on my door within seconds of me hitting the Confirm Order button. To this end, I aim to have the client gallery up within 24 hours. With afternoon and evening assignments the link is often with the client by the following morning. Even Amazon would struggle to compete with that speed of delivery.

And all this speed of service is fine and dandy, but I want to know what clients, either design or direct clients, want even before the shoot begins. How much involvement do you want from your photographer?

I know I’m always keen to speak to designers and their clients at the earliest possible stage. It means I can have input and also see how everyone else’s minds are working before I start taking pictures. I need to know what pictures the designers and clients have in their heads, because the last-minute brief may not convey this. But sometimes (ok, often) I can see I’ve been called long after the creative discussions have happened. Maybe that is what clients want, or maybe they don’t know it would be better to involve me sooner.

What else might clients and their designers expect? Ok, free photos would be nice but let’s stay in the real world here. What I mean is, is there some service, some input or anything else either before, during or after a shoot that clients wish could be done to help them?

This article is essentially a plea for help and information, because designers and businesses will often raise with me issues they’ve had with other photographers, but I know that unless I directly ask for feedback (which I often do) I might never hear good ideas on improving my service. I also ask because non clients have good ideas too.

Of course if I get no feedback at all, I’ll just have to assume I’m perfect, which is what I thought all along…

in My News 7 comments
 by Tim Gander

DIY or Die Trying

If you’ve read my previous two posts (using stock and using commissioned photography for your website) you’ll have a fair idea where I stand when it comes to shooting your own photos or getting a friend or relative to do it for you.

To sum up the main pitfalls, perhaps the biggest risk with getting a friend/relative/pet to take a few snaps for you as a favour is that having put them to the trouble, if the shots turn out so terrible they make you want to tear out your eyes, you’ll still feel beholden to use them – to promote your business. Oh dear.

The problem with taking them yourself is you might feel they’re excellent shots, but you’re too close to the action to be your best critic. You know what was involved in taking the pictures and what hard work it was, and you’ll be terribly proud of the results, but no one else will see that. They’ll just see the photos for what they are, however good or bad.

Having said all that, some business owners will always opt for DIY to save the expense of using a professional, so I’ll set out some basic pointers to help you make the best of your efforts.

  • Plan ahead:

Work out what pictures are required, maybe talk to your web designer if you have one, rather than taking thousands of random shots and hoping for the best. Which people, services and processes are key? Don’t forget though that a photo of your office building/machinery/entire staff contingency isn’t necessarily going to make more business for you. This isn’t about what pleases you about your business, it’s about what attracts clients and customers.

  • Choose locations with care:
tim gander on telephone

The phone-cam look; not good.

So often you’ll see business portraits of people who have been lined up against a wall and shot Mafia-style. You can see the fear in their eyes! Or they’ve been surprised at their desk, mid-phone conversation, mouth gurning in an embarrassing contortion, or more likely miming a swear word. The flash has obliterated their features, and the red-eye is excruciating. Try taking them to a more relaxed location. Keep them distant from ugly or distracting backgrounds, use shaded daylight to avoid squinting and ugly shadows, and use the telephoto function to crop in close so their face fills the majority of the frame.

bath commercial photographer tim gander portrait.

Still not pretty, but a better photo.

  • Stay legal:

If you want to photograph people or locations not directly connected to your business, make sure you have either model releases or property releases where necessary.

  • Think quality:

As tempting as it might be to set your camera up so you can get 10,000 images on a single memory card, the quality will drop dramatically and this will show in the end result. You might also need the pictures for print publications too, and this will require even better quality than web use. Also, for the love of Sweet Jesus, don’t (DON’T!) take photos on your mobile phone with the hope of getting anything that resembles professional quality. It’s just not going to happen.

This short article can only cover the most basic of basics, but if you’re using non-professional photography in your business, perhaps another option would be to get a corporate photography trainer in (such as my good self) to at least train someone up to improve the results you’re getting. It could be a one-off session gets you on the right track, and at least when I leave the building, the skills stay with you. Drop me a line today to find out more.

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