Photo case study: Group work.

corporate group photo in Bath

The team look relaxed, even though we’re shooting outdoors.

Perhaps the least well-understood area of corporate photography is the group shot. So often the result looks like the subjects have been forced against a wall and are about to be shot for desertion, or they’re lined up like in a wedding photo, minus the bride and groom and not even a slice of cake as an incentive to be there.

There is often no thought to style, composition, lighting or location, or real idea of why the photo is needed in the first place. Just a vague notion that a group shot would be a “good idea”.

Of course the alternative is to buy some random group pic off an internet photo library, but the saccharin smiles, the unrealistically beautiful people – your clients know it’s not you or your business, they’re no fools.

To be fair, the corporate group photo can be quite a challenge because there are lots of busy people to bring together at one time and on one day, and in all likelihood there will be little time to take the photos, added to which; who here likes having their photo taken? No, I didn’t think so.

Then there’s the lighting, location, wardrobe decisions. If not planned properly, it can all get a bit fraught.

mobile studio photo lighting

Using mobile studio lights gave the photo a more polished look.

So I was pleased to get a call from a long-standing contact, Corrina Cockayne at Target Chartered Accountants in Bath, who was organising a group photo for the corporate finance team. I say pleased, because I knew Corrina would be organised and efficient and would have thought about why this team shot would be useful. In this example, it had been a while since any PR had been done and the team had evolved quite a bit.

The plan was to use an outside location in Bath, and Corrina was already thinking along the right lines – considering what people would wear, what the background should be and getting in touch with the council to check for permissions etc.

My job was to liaise with Corrina, talk over the options for locations and lighting, scope out the location before the shoot and be there in plenty of time to set up and take the photos before the group arrived. I wanted to keep their waiting time to a minimum.

Because of the constraints of the location, I couldn’t spread people about too much or I’d risk all kinds of distractions in the background, but I knew the lighting was going to make this group shot stand out from the usual Crimewatch lineup.

In the event, even though it was “just” a group shot, everyone put in a  good effort and wore their best smiles, and the end result reflects the approachable professionalism of the team. A good example of how a group shot can work and be a useful asset in the client’s photo library.

A Brief Interlude

Cue tacky music while there’s an interlude in my blogging. I’m away next week on holiday, so I thought I’d give you next week’s blog early, and just use it to give you some links to other useful/entertaining blogs that I’ve also enjoyed immensely.

First up is Jaded Snapper, a local newspaper photographer who has run the gauntlet of top local stories, from the church fete to the giant charity cheque.

Or, if you’re planning a wedding, why not give Derek Pye a call? You’ll see why you wouldn’t want to when you visit his site. Not updated as much as it should be, but then Derek is probably busy shooting weddings.

If photography-related cutting satire is more your thing, try The Russian Photos Blog. Beware if you’re the kind of business that likes to run dodgy rights-grabbing competitions or you’re a micro-payment stock photo agency though. You might be the subject of a future article.

Finally, for a soberererer (easy for you to say, you’re not drung…) view of the professional photographic industry, news views and general bits and bats, I highly recommend the Neil Turner and Black Star Rising blog sites.

And now, I’m off for a week of R&R in Austria. Please behave while I’m away, and try not to miss me too much.

Auf wiedersehen!

Tim

A Poke in the iStock.

I was hoping to ignore the insane ramblings of the micro-payment stock photo community for a while, but then this happened:

It’s finally dawned on someone at iStockphoto that although it should be easy enough to make a profit from selling something you’re given for free, really it’s a lot harder than it looks (poor diddums). But for anyone who missed it, here is the signed confession from the boss of iStockphoto, Kelly Thompson:

“Since roughly 2005 we’ve been aware of a basic problem with how our business works. As the company grows, the overall percentage we pay out to contributing artists increases. In the most basic terms that means that iStock becomes less profitable with increased success. As a business model, it’s simply unsustainable: businesses should get more profitable as they grow. This is a long-term problem that needs to be addressed.”

fireworks night bonfire

Flaming stock images; they're everywhere!

The answer? To kick contributors in the teeth by lowering percentage payouts, which will work out as little as 11p per image sold, and to move the goal posts to make it harder for contributors to sell enough photos to graduate to the higher percentage payouts. Nice!

What Thompson is saying is that microstock simply isn’t viable as a model for selling photography. Ignore the reference he makes to percentages, they don’t change just because the business grows. It’s just that the costs of running such a scheme are too high – storage, admin, quality checking, maintenance. Rather as the model for supplying images to micro-payment stock sites isn’t viable – equipment, software, storage, maintenance…

I won’t go over the entire mess here, even though it would be exquisite fun. Instead I’ll point you to Jeremy Nicholl’s excellent post on the original announcement, and the iStockphoto contributor forum where you can indulge yourself in hundreds of pages of iHate from its own contributors here, here and here.

What I do wonder though, is now that the True Followers of the iStock dream are waking up from their torpor, what’s next? Many on the forum talk of leaving iStockphoto, and many may leave stock photography altogether as they realise the difficulty of making it pay and the costs involved in participating. Could a mass exodus to other sites or out of the industry affect prices for buyers? Could it cause problems with licensing across different agencies if contributors switch their collections? My feeling is most will sit tight and wait for the next round of abuse as the new model fails to raise enough profit for iStock’s owners.

And will the lower-end designers start to desert iStockphoto and other exploitative sites if they see fellow creatives being hurt? I suspect not, because if micro-stock sites get too expensive they’ll switch to other methods – a bit of Grand Theft Flickr, or Google Images larceny. The problem is, too many people have been told that photography is cheap, and despite all the evidence to the contrary they’ll continue to expect what they’ve grown accustomed to.

What might happen (and is already starting to happen in my professional experience) is that the better designers and their clients will eschew microstock, or at least treat it more as a last resort. After all, if its reputation as exploitative and unsustainable is really starting to gain traction, would you want your business to be associated with that?

Crikey! Let’s save some money!

Many businesses are understandably looking to cut costs in these tricky times. Since the start of the credit crikey* one area where businesses have sought to cut those costs is in the photography they commission. They have looked to achieve this either through using more stock imagery (though that often ends up costing more than commissioned work) or by shooting the photos in-house, using whichever member of staff might be available and have a suitably “professional”-looking camera.

Of course I’ve watched as some of my own clients have gone through these motions, though I’m glad to say that for the most part they come back to me once they realise it’s not so easy to get the photos that help their business do better.

For many marketing managers though, the quest continues. The camera manufacturers keep putting out the hype about how their camera will help you shoot like a pro (didn’t the last camera they made promise that? and the one before it, and the one before that, and the one…) and off they go to the camera shop, or Amazon, with the company credit card in hand ready to splurge on the latest piece of Japanese jewelry, to the tune of a sum not dissimilar to a day’s fee for a properly-equipped professional who will have some things the Nikanon Powercool 1,000Ti won’t have; training, experience, an eye for what works and what doesn’t and a view of the design brief for the brochure or website into which the pictures need to sit.

barbary lion

Get closer with your iPhone. Go on, I want to see what happens…

So when I saw this headline “The iPhone Fashion Shoot” I thought “here we go again.” Or something along those lines. Because many will see such titles and think, well if the iPhone is good enough to shoot fashion photos then it’s good enough for the company headhots! To those people, I suggest reading the article first. It’s certainly interesting to see what is possible with a humble iPhone, several thousand pounds’ worth of lighting in a studio, with hair and makeup artists primping models to perfection, and after the shoot having all the shortcomings of the original shots taken out by a lab of Photoshop professionals.

The point is, it wouldn’t matter if the iPhone had the most incredible built-in camera in the world. The camera doesn’t take the picture, the photographer does, and the camera can’t even conceive a photo before it’s taken – again, that’s what the photographer does.

To the credit of the author of the iPhone piece, they admit the phone itself is just a tiny part of the process. In effect, they were just looking to see what was possible, regardless of the other requirements of the shoot, and to that extent it was an interesting experiment.

But if you have a company and an iPhone, or even a camera bag full of all sorts of expensive toys, I would suggest you think about the one piece missing from your Billingham bag of shiny things. The professional.

*A phrase I first saw used by the World’s greatest living wedding photographer.

What price a portrait?

corporate portrait of businessman in Bristol

A corporate portrait can be more than a mugshot.

I should start by explaining that this article isn’t talking about family portraits or photos for the mantelpiece. What I’m talking about here is the business portrait. The corporate headshot for the profile page of a commercial website, newsletter or chairman’s statement in the annual report.

Why is this distinction important? Mainly for licensing reasons. If you go to a high street photographic studio and have photos taken you will probably pay about £30 for a sitting, and £100 for a print to hang on the wall. And personal use is all you’ll be allowed of that photo. Commercial use would require payment of an extra fee, and I suspect most studios wouldn’t be happy handing over an original digital file for that use as you could then get your own reprints done, which would of course breach the photographer’s copyright.

When you have a photographer visit your offices to take portraits for the company website/brochure etc, you’re not paying for prints for personal use (though you can probably buy those if you want), instead you’re paying a licence fee to use the images for corporate use. This is a different kind of agreement with the photographer and the pricing structure is different.

Of course if you book a photographer and then just have a single headhsot done, it can work out relatively expensive. Perhaps £250 to get a small selection of images for use across various media. But if you line up a few headshots to be taken at the same time, the cost will rise but the individual price for each headshot will drop quite dramatically.

It’s often quite difficult to explain this concept to clients who will say “well it’s only some portraits, they shouldn’t take long.” The thing is, in commercial and corporate photography, it isn’t just the time taken to get the shots that you’re being charged for, but also the commercial (as opposed to domestic) value of the photos. Remember, these photos are part of your marketing, and hopefully will help your business make more money. They may not be used as prominently as your product shots, or general photos of your business operation, but they’re all part of the mix and to have any value to your business, they have to be good. Which requires skill, time and equipment to achieve.

In short, you need to give the humble head and shoulders photo some respect and also understand that what you’re paying for is a combination of the photographer’s skill, experience and time on the commission, as well as a fee for the commercial exploitation of the results.

And what is that worth? As I said earlier, if you hire a photographer to take just one headshot you could easily pay £250 for that, maybe more. Get a batch of portraits done in half a day and the rate might rise to around £500, but if 10 portraits are done, that works out at £50 per head. That’s less than you’d pay for a 10-inch print to hang on your wall at home, and your clients can’t even see that photo. Unless they’ve broken into your house.

Make these pictures move!

Now that camera manufacturers build video capability into their professional camera bodies, the question many photographers are asking themselves is, “why am I so hung over?” Shortly after that they ask themselves if they should be getting into this video malarkey by getting an SLR with a HD video doohickey built in.

It might be helpful to look at why camera makers did this in the first place. Or it might not, but it’s what I’m going to do anyway.

I have heard that the driving force for HD-capable stills cameras was originally the press agencies who wanted their staff to be able to shoot short video clips at news events to offer in addition to stills. I’m not entirely convinced by this, since shooting stills and video simultaneously is rather like juggling turds. It’s all going to get rather messy at some point.

My gut feeling is that the manufacturers decided they needed a new selling point for their equipment, which in every other regard has become about as sophisticated as it’s possible to get short of including a particle accelerator.

Hadron colliders being rather bulky (for now), video was the obvious choice, but they needed a valid reason to go to all the trouble, so suggested it might be a “good thing” to the picture agencies who probably said something along the lines of “knock yourselves out” – a ringing endorsement indeed.

And so it came to pass that Canon, Nikon, and probably some others which nobody bothers to buy much, built video into their pro cameras and said “Lo! for we have given the world of photojournalism the ability to multitask.” Marvellous.

portrait of rebecca adlington

Good luck shooting uprights on video.

But, this wasn’t the real reason for glueing a cine camera to a box brownie. The reality is camera manufacturers want these technologies to trickle down from the higher-end cameras to the consumer range in order that consumers, faced with the annoying fact that newer cameras can do something their poxy stills-only brick can’t, will upgrade to the newest, video-enabled model and consign their ancient, 9-month-old camera to Ebay or landfill.

Going back to the original question for professionals though, should you jump or be pushed into video, my advice is this: Bear in mind that within a few short months, every SLR will have HD video capability to some degree, and what might seem like a business advantage now (shooting high quality, cheap videos for smaller business clients) will quickly evaporate as the World and his spotty nephew equip themselves to do video just like the pro’s. Just like stills, the results will be mostly horrid and useless, but it’ll impress the boss that he can get video for “free” even if it costs him sales (he won’t notice that unless people start telling him how horrid his nephew’s efforts are, but nobody will tell him so he’ll never know).

In the meantime, being professional and understanding what’s required to achieve pro quality, you will spend thousands of Pounds on hardware and software to make video viable; you will spend weeks learning about panning, focus, lighting and sound, then converting, editing and encoding it all, only to find the prize is always just out of reach, and that clients will always want it much cheaper than it costs to produce. All this at the same time as discovering that in the commercial and weddings world, there’s already an army of well-equipped experts already doing what you hope to do. You’ll be trapped between Uncle Arthur with his video-capable Canon 60D (or whatever) shooting for free, and the seasoned video expert who has the technique, workflow and pricing honed to perfection.

Personally, I’d rather wait for the built-in CERN feature.

Getty gone Good Cop.

You’re shivering, but your palms sweat. You squirm on the unsympathetic chair, and squint into a spot lamp as a voice barks questions at you from the darkness beyond. That’s right, punk, you stole a photo from iStockphoto, and now they’re gonna make you sing like a canary. It’s a fair cop, and no mistake.

For some years now Getty (owners of iStockphoto) have been setting their attack lawyers on business owners and bloggers who have unwittingly (ok, let’s be honest; knowingly) stolen photos from the web to use in their own websites. Normally, a web designer or amateur site builder will trawl Google images for something appropriate to their requirements, mis-appropriate it and use it thinking “well that was easy, so maybe it’s not illegal.”

This is fine and dandy (barring the ethical question of stealing from photographers), until the perp happens to steal an image which should have been licensed through iStockphoto, because that’s when the klaxon alarm goes off at Getty HQ, and the lawyers start booking another expensive restaurant meal based on future incomes from hapless/clueless/amateur website builders.

laboratory plant cultures in petri dishes

The "culture" of photo theft has to be tackled.

There was the fairly spectacular case of the removals firm which ended up spending £24,000 on a photo that might have cost around £160 had they licensed it legally, and there’s been a long-running and rather overheated discussion on the Federation of Small Businesses forum which has largely concentrated on how unfair it is that anyone should defend copyright so vigorously against people who were, after all, only stealing what they wanted and couldn’t be bothered to pay for (that’s a brutal summary, but not unfair).

Getty Bad Cop has earned something of a reputation for being belligerent and heavy-handed, and even I would disagree with some of their methods, even though I support the aims of protecting copyright property as I support anyone’s right to protect their own property.

However, perhaps sensing that this approach isn’t getting them much good publicity or winning any new friends, Getty have rolled out a new weapon. Stockphotorights is the cuddly face of the mass image aggregator hell-bent on cornering and dominating the stock image industry. It’s Getty Good Cop.

I have to admit, I rather approve of the aim of stockphotorights which is deigned to educate even the most casual user of images about the dos and don’ts of using photos. I’ve been trying to help people understand copyright and licensing for years, but let’s face it, I’m not Getty and don’t have anything like their resources to reach the masses. Plus where some people will just think it’s Tim spouting off about copyright AGAIN, they might take notice of the message from Getty.

Naturally, the site is aimed purely at users of stock images and only really mentions Getty-related agencies, but the same applies to any image found on the internet, so well worth a read.

So let me get you a glass of water, a more comfortable chair; perhaps turn off the interrogation lamp and offer a call to a solicitor. I’ll ask the Guv to calm down, take it easy. Better yet, take a few minutes to read the wealth of info at stockphotorights and we can all go home early.

How Pro is your Profile?

According to 90% of statistics, 75% of all life forms on Earth are either on Twitter, Facebook, Linked In or all three, while the remaining 25% haven’t developed opposable thumbs and don’t have broadband yet.

Ok I just made all that up, but statistically speaking I’m probably right, and anyway it’s fair to say that if you’re reading this article, you’re also (and probably simultaneously) chatting on Facebook, tweeting and maybe updating your Linked In account, or somesuch useful activity.

What you might also be doing is uploading another comical profile photo to one or all of these accounts, but if you’re using any of them as a way of presenting your “professional” self, should you really be uploading that photo of your bottom with the comedy mustache and glasses? Do your clients really want to see you, lobster-like from the beach, wearing a jaunty party hat, a bottle of wikkid, or whatever in your hand?

Even if your photo is more sober, do you look like one of Interpol’s most wanted; or as if you work in a stationery cupboard, surrounded by files, papers, shelves and broken fax machines?

self portrait of tim gander

The model wasn’t much cop, but at least he’s recognisable.

Your profile photo might be just a couple of hundred pixels, but that’s even more reason to make the most of each and every one of those babies. It’ll be the first thing anyone looks at when they see your profile, or any comment you make on a social or business site. So make it work for you; make sure it’s clear and makes a decent impression.

That isn’t to say it can’t be humorous, but remember that your sense of humour isn’t everyone’s cup of tea. My photo is straight and simple, but at least I’m recognisable from it.

So often, that valuable little space on the web page is wasted with a photo that is too detailed to make sense, and the subject of the photo is so small in the frame that their own family couldn’t recognise them. But whether you’re beautiful or have a face like mine, what people want to see is you. They want to know what the person behind the Facebook account or Twitter conversation looks like because normal people engage and do business with other normal people.

Hiding behind an obscure photo, pattern or, perhaps worst of all, a blank space can make your comments on blogs and in discussions look like spam. People want to know you really exist, that you’re not hiding behind a phishing scam. It’s one more opportunity to make an impression and (oh how I hate marketing speak) “build your brand” *gag*.

So do yourself a favour. Get a decent photo, get a friend to take it. If you’ve hired a photographer to take pictures for your business anyway, ask them to shoot you a profile photo with decent lighting. Then stick with that picture for as long as possible, because it will be what people come to recognise you by on all the forums and sites you engage with. Keep changing it, and people will lose track of who you are.

Now go, get it done and don’t let me catch you looking like a drunken party closet terrorist again.

Electile Dysfunction Problems – what’s next?

We may have just had the most exciting election since Blair took power from the Tories in 1997, but the result has been somewhat surreal and indecisive. At least now David Dimbleby can finally take a nap and Gordon Brown can finally switch his smile off for good. No more face-strain for Gordon, no more wincing for us.

I suppose we have to accept that the most pressing job of the new government will be to sort out the dog’s breakfast we laughingly call our economy, though to be fair to Gordon and Labour, it really wasn’t their fault. The problem is, as it’s not the Government’s fault, by logical extension there also isn’t a great deal any government can do to correct it apart from push some debt around until it pops up somewhere else, like a fiscal version of whack-a-mole.

I don’t wish to dwell too much on the economy though. I’m happy to leave it to others with far larger brains than mine to make an even bigger mess of it at the expense of those of us least able to cope with the consequences. What I’m really interested in for the purpose of this blog is what a Tory/Lib Dem government will do about copyright, orphan works and extended collective licensing.

photo of tile mural in sicily protected by copyright watermark.

Will all photos on the net have to be disfigured just to protect them?

Yes, I know it’s not a major issue right this minute, but it will become one very quickly and we can’t be sure when it will sit up and slap us in the face, so we need to be prepared.

Let’s look back first to those halcyon days when a Parliament wasn’t hung and prime ministers weren’t a double act. When the Digital Economy Bill was passed into law (the DEB almost certainly will be revisited soon) and the orphan works clause was debated, albeit briefly, in the Commons.

What happened then, just to recap, was that under lobbying pressure from photographers and the Stop43 campaign, Conservatives (with an eye on the electoral prize) agreed to drop Clause 43, while Labour (perhaps thinking they had more chance of a majority than they actually did) decided they didn’t need to drop Clause 43 – or perhaps it was their bargaining chip for getting the rest of the DEB through all along, whatever. Meanwhile, Don Foster for the Lib Dems argued to amend the clause, but keep it. This despite the fact he’d been told in great detail why this was a bad idea.

So now that we have a Tory/Lib Dem coalition government, do we really know where the parties stand? The Conservatives said at the time of the DEB debate that there would need to be a proper review of copyright, OW and ECL after the election, and it would appear that at face value they have some sympathy with photographers and other creators of original content. But then we have the Lib Dems, who clearly don’t understand the issues.

With some luck the Lib Dems will see the light, and the Tories won’t be lobbied so mercilessly by publishers, aggregators and content thieves that they lose sight of the fact that photographers generate a great deal of wealth for business and the country. It’s part of our industry and our culture. It’s our heritage too. Without professional photographers, all users of images would suffer and visual innovation would stall.

It’s going to require a mammoth effort from core groups of photographers to draw up required minimum standards for any review and subsequent legislation, but it will also require the effort of individuals who claim to care about photography. They will need to keep in close contact with local groups, who in turn should keep an eye on developments at national level so that when the time comes, our voices won’t be drowned out by big business and freetards.

A Spot of Bother – Beware The Blob!

I’m quite convinced that when I talk to some clients about post production, they think I’m just a con artist trying to make life difficult, complicated and expensive for them. Perhaps they put me in the same category as a car mechanic, who stands there sucking his teeth, telling you all the expensive things he’ll have to do to your car to make it run properly. Like emptying the ashtray, or fitting a new phalange.

Why can’t I just shoot the photos and hand over a CD of everything and let the client go on their merry way? Well I could, but before I let my pictures go, one of the most important tasks I carry out is to ensure the images are clean.

I don’t mean I check them for naughty lady bits. Hopefully on an average corporate shoot there isn’t even the remotest risk of that. What I mean is the fuzzy blobs that show up on a photo when dust attaches to the camera sensor*.

This is a common problem for digital SLR cameras. Every time I change a lens, I’m letting dust into the gaping mouth of the camera, and the next time the shutter is fired the dust gets attracted by static charge onto the sensor which shows up as a grey mark on the image.

Some SLRs have special cleaning settings which shake the sensor down on startup, in the hope that the dust can be vibrated off. But these systems are only effective up to a point. I regularly clean my sensor manually, but I have to change lenses on most shoots, letting more Hoffman – sorry, I mean Dustin.

dust spot on digital photo sensor.

Top and bottom-left, blobs tend to show up more against blue.

So when I get the images onto my computer, in addition to the setting of resolution for print or web use, colour and exposure tweaks, captioning etc ad infinitum, I check each and every frame for those dreaded blobs. If not viewed at the right percentage (size) on screen, they can easily be missed, but they’ll manage to show up nicely on your website, and even more so in print.

To the extent that they’ll look ugly on a photo, they can wreck an expensive print run of brochures, so tell me, do you feel lucky? Do you think you can spot and eliminate The Blob? Apart from anything else, do you really have the time to sit there and take blobs off every photo you use? And what if you miss one?

Next time you think the photographer resembles a shark with the scruples of a politician, just remember the alternative could be worse; a photographer who doesn’t care enough about your project to do proper post-production.

*To be pedantic, it isn’t the imaging sensor which gets the dust on it, but a filter which sits directly in front of the imaging chip. This filter, known as a high-pass filter, is there to reduce the amount of infrared light getting to the sensor, as this gives photos a strange colour cast. Digital camera sensors are very sensitive to infrared light, so the filter is necessary to counteract it.