From BTS to ECG, MRI to ICB – it’s all happening here!

First of all, apologies for the extended radio silence, I’ve been having an unusually busy time. There are reasons behind this which I will save for another time, another blog post.

Suffice to say, Google might have been disappointed by my lack of posting; my handful of loyal readers on the other hand might have enjoyed the quiet.

While much of my recent photography work hasn’t lent itself to sharing, there is one completed project worth a mention: a series of images taken around the local(ish) area of newly-installed Community Diagnostics Centres. This is work I’ve undertaken for NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board.

The brief was to visit the various hospitals and health centres in Bath, Salisbury and Swindon where new diagnostics facilities have been set up so patients don’t have to travel so far for MRI scans, respiratory tests, CT scans and the like. It’s a multimillion pound investment making testing facilities more accessible to a greater number of people.

What is always rather fun these days is when I’m asked if a few Behind The Scenes (BTS) photos are ok. This usually involves me being photographed while I’m setting up and taking pictures.

I’m fine with this as it helps the client with their social media, and most are happy to give me a mention too.

This set includes the BTS photo followed by the shot I was setting up, and a couple of further images taken during my visit to the rather swanky Sulis Hospital in Peasedown St John near Bath.

 

How Much Should Photography Cost?

One question which ties up too much time, energy and headspace for most businesses is, “How much should we be paying for photography?”

In the modern business landscape, we have to extend that to videography too, of course. While this article focuses mainly on stills, read to the end for my thoughts on video as well.

The shortest answer I can give is that the corporate communications photography you commission shouldn’t cost you anything. “What?! Free photography?! Where can I get some of that!!” I hear you wail, but of course that notion is ridiculous. Free stuff, as we all know, is often worth exactly what we’ve paid for it.

What I mean is, the photography and videography you commission for your business should, either fairly immediately, or over time, generate more income for your business than it cost to get done. If your photography/videography isn’t winning new clients or gaining fresh business, then you need to look at why it’s not working before deciding you’re paying too much. It could be how you’re deploying the work, it could also be that you’re not paying enough to get the quality you need.

A useful exercise is to start from the other end of the process. Ask what it is you want to achieve with your images, then work backwards to find the solution. That is to say, the photographer you choose is more important than what they charge. Ask yourself if the photographer’s style fits your brand and whether their quality adds a perception of high value to that brand. What they charge should reflect the outcome you’re aiming for. It needs to reflect the quality of their work, the uses to which that work will be put (the Licence to Use) as well as the standard of service they offer.

Just to explain the Licence to Use a little more deeply, a set of photos destined for a one-off press release for a small business won’t command the same fees as a high-production single image used in a national advertising campaign for a global brand.

There are many scenarios between these usage examples, but if you’re open with the photographer about who and what they’re shooting for, they can give far better guidance on the likely fees. And when it comes to the shoot itself, they can plan their own approach and deploy their resources far more effectively for a more successful outcome.

Oh and on that last point, be VERY wary of any photographer who doesn’t ask how the images are to be used. This should be an alarm-bell-moment. If they don’t care what you do with their work, it means they don’t care about your goals. This will be reflected in the results and that’s when photography becomes really expensive, regardless of how cheap it was to acquire.

Much the same approach applies to commissioning video, albeit the costs associated with that tend to focus more on post-production time than on aspects such as licensing. However, if you’re going to commission video, you still need to think carefully about your goals.

Identifying who you’re trying to reach, what their expectations are and how you’re going to win their business should be considered long before commissioning a videographer (ie me!) to press the record button.

If I’m shooting video for a client, of course I want to understand my client’s aims, but I also want to know who they’re trying to win over. If they’re aiming at people who might do business with them, the content, message and production values all need to be of a high quality. There’s no point spending money on a video which is aimless and poor quality. That’s just a waste of money and a drag on valuable resources. It might grab audience attention for a brief moment, but will soon be forgotten in the constant stream of online content marketing. Poor quality production will also harm your brand and cost you sales.

The main message of this post is to think quality first, then work out your budget based on the value you’re likely to gain from the results. Setting out with an unrealistic budget plucked from thin air isn’t going to get you where you need to be, which is why I’m happy to spend time working through these questions with clients before they commit to working with me.

I would be delighted to discuss your stills and video needs, so drop me a line and let’s get your photography and videography making money, not costing it.

If You Want To Get Ahead, Get A Headshot

We all know how important it is to have a professionally-taken business portrait, so how come mine is so old?!

Yes, it’s time for the cobbler to mend his shoes and for the physician to heal himself. The photographer needs to take his own portrait. I’ve been putting it off because like most of you, I don’t like having my photo taken.

But that’s no excuse. Time has pretty much the same effect on everyone – it ages us, and I have no immunity against the ravages of time.

For a start, I have fewer grey hairs now; that is to say, I have fewer hairs. Apart from that, it’s just good practice to update your profile photo every three years (five at a stretch).

The issue is that while a simple selfie is easy enough to do, taking a selfie that looks like a professional portrait is a bit of a circus act. Modern cameras make it easier than it used to be, especially now that the camera can be operated via a phone app, but it’s still quite a feat of organisation and coordination. Maybe I should hire a photographer?

That would be fine by me, except I also take the opportunity of using myself as a model to really work on new ways of setting up, new approaches to getting the correct angle and perhaps more particularly, finding interesting tweaks to my current style. So making my new portrait will also be a chance to adjust and refine my portrait style.

In all likelihood the development will be more incremental than revolutionary, but it’s still a good exercise to go through.

And what could possibly go wrong? Artists and photographers have been making self portraits since the dawn of time. Vincent van Gogh famously did a few, and he turned out fine *googles the life of van Gogh and… “OH MY GOD! WHAT THE ACTUAL…?!!* Ok, maybe I’ll delay making my self portrait for a while longer…

Except there is always an excuse, from “I need to get my hair done” to “I’ve cut off my ear and presented it as a gift to my favourite prostitute”; I’ve heard them all and I can no longer wriggle out of it myself.

Now that I’ve said it, I need to go and do it. And I want you to nag me if I haven’t updated my profile photo in a week’s time. For the record, here’s my current one. Gosh, I looked so young!

And if you’re now realising it’s been six years (or more!) since your business profile portrait was updated for your website or LinkedIn profile, drop me a line and we’ll organise a nice relaxed photo session. No excuses, let’s do it.

See The Portfolio, Understand The Process

With the exception of David Bailey, every photographer has to keep their portfolio fresh and updated regularly. While for some that still means a printed volume, for most photographers it’s their website, which is what I’ve been working on lately.

The question photographers have to ask themselves as they work through this process is, “What makes a picture worth adding to my portfolio?” The question you might ask yourself is, “Why should I care?”

Well if a client understands the thinking behind what makes a good portfolio, they can also understand what a portfolio says about the photographer behind it.

There’s plenty to think about, but it’ll start with context (ie. what kind of photographer they are and what kind of work they want to attract), but setting that aside for now, the best way for me to illustrate the subject is by setting down my thoughts. Through this process, I hope you’ll gain some useful insights too.

1. Why Update My Portfolio?

This one’s simple – a regularly updated online portfolio keeps Google (and other search engines) happy. Each time a search engine indexes a website it’s looking for fresh content. Fresh content boosts the value of the site and elevates it in search rankings. I get a fair bit of work this way, so I need to keep my portfolio updated.

2. What to update it with?

Every few months I go through my Portfolio pages to see what’s especially old, or what might no longer be relevant to the types of work I’m doing or want to do.

Showing certain kinds of work will attract enquiries from certain kinds of clients, which is why my site is fairly heavily skewed towards showing corporate portraits – that’s both the work I do and the work I want.

Age isn’t everything – I’ll keep older pictures in if they’re strong and still serve a purpose, but on the whole, I’m looking at recent jobs to see what might be suitable to add to or replace existing work.

When I’m trawling through my recent archive I’ll be searching for images that fall into one of the three portfolio categories: Business Portraits, Corporate Communications, Editorial & PR.

3. What Makes A Portfolio Picture?

That’s where it gets trickier, and while I don’t think I nail this one every time, I see photographers who haven’t mastered the challenge at all. They include their favourite pictures, but this is the wrong place to start.

The challenge is to disassociate yourself from the making of the picture. A portfolio picture isn’t good just because you like it. It isn’t good because it was hard to make, or because you made a silk purse from a sow’s ear.

A portfolio picture has to be good in its own right. While Google won’t even care if a picture is interesting, in focus or correctly exposed, a potential client has to be convinced by the quality of what they see. What they won’t see is the effort or the circumstances surrounding the making of that image, so its entire strength will come from its quality and content.

4. What Is The Context?

I mentioned the context in my introduction, and there I was referring to the type or field of photography being promoted. A wedding photographer will have different considerations than an industrial, architectural or food photographer.

Similarly, I need to apply different considerations when choosing images for any of my three categories. Let’s briefly go through those:

Business Portraits

Here I want to show the quality and style of my portraiture, but I’m also looking for some variety. Beyond the basic headshot against white, I also want to show I can create different styles, moods and even orientations (upright or landscape). I also include a few images to suggest that a portrait can mean more than a simple headshot and can include some context, which stylistically starts to overlap with Corporate Communications.

Corporate Communications

This is broader than just headshots, so it’s an opportunity to show greater creativity. These images might include props or location elements; they might be staged or fly-on-the-wall action images. People presenting, interacting with others or with their environment are fairly typical examples of the Corporate Communications image.

I should add that the term Corporate Communications refers to everything I do for my clients, but I sub-categorise these images to differentiate them from pure Business Portraits or Editorial & PR images.

Editorial & PR

This gallery is unusual in that I’ll often include screen grabs of the images ‘out in the wild’ in news media sites, allowing clients to make the connection between my work and the possible exposure it will bring them.

The nature of the category means I might be showing work which has more of a story to tell, but the image should still be as self-explanatory as possible (though my captions will also help explain the context and reason for the image).

For this category, I’m looking for images of a news or feature style. They were shot for a newspaper, press release or corporate news web page and therefore have a different look to those shot for general Corporate Communications.

Site-Wide Refresh

While the focus of this article has been on the portfolios, I also regularly update my homepage image as this is the first impression potential clients get. It also makes the site more attractive to search engines as they favour new content over old.

As if all that wasn’t enough, this time around I’ve also updated some of the featured pictures for the top-level Portfolio menu, again keeping the site a bit fresh for returning visitors and search engines alike.

Summing Up

In essence, if you’re a client casting around for a photographer for your next project, it’s worth having a bit of insight into what you’re being presented and why.

If a portfolio doesn’t even present examples of the genre you need, move on to the next site. For example, photographers who showcase family portraits are probably not going to grasp the particular challenges and requirements of corporate or business portraiture.

It’s important to match genre as well as style and quality to your requirements to avoid costly mistakes, and I hope this article goes some way towards avoiding that scenario.

Now you’ve read this, why not take a look back at my website? I’d love to hear if it’s changed your perception of what you see.

Sound Advice

Another from my occasional series offering hints, tips and advice on video.

Sound vs Vision

Do you have any idea how important sound is to a successful video?

It’s one thing to have great visuals and a compelling storyline, but the one thing that will push your audience away is poor sound.

Ask any decent videographer and they’ll tell you this. More important than picture quality, is the quality of sound.

Now I’m no sound engineer, but I have built up enough basic understanding to know how to organise a video shoot to get the sound quality my clients need. That’s even when they don’t know what they need. Mainly that involves not allowing interviews to happen right next to a road drill. It means knowing when to use a boom mic, when to use a lav mic etc.

One of the first things I learned was to get the mic as close as possible to the sound source. That means those little shotgun mics you see mounted on cameras, well they’ll do an ok job. But if you really want to hold audience attention, nothing beats a close mic on the speaker.

Sound Analogy

In this way, I find it easier to think of sound and microphones in the same way I think about light and studio flash. By placing a flash close to the subject I can more easily control the balance between flash and ambient light (that is, daylight or room light).

Similarly, bringing the mic closer to the subject captures more of the speaker’s voice, less of the background noise. With sound it’s then easier to mix in ambient sound from a separate recording of the space if needed. It’s not a perfect analogy, but it helps.

Terminology

I don’t wish to bog you down in the complexities of sound capture, but it’s worth understanding a couple of basics. Why, as a client, would you need to know this stuff? Well it’s so when I talk to you about where best to shoot an interview, you have an understanding of what I’m thinking about and why certain options might be ruled in or out.

Depending on the space and its ambient noise, there are some basic choices to start with. First will be location. Of course this might be dictated by what the visuals demand, but wise choice of microphone will help eliminate the issues a particular location might have.

There are a few different types of mic, and the below are the ones I use:

Close-up photo of a SE Electronics pencil condenser mic clipped to the end of a stand against a white background.

A pencil condenser mic will give the best result for indoor interviews

Lav mic. For outdoors, lav mics work pretty well. A lav (aka lavalier, or lapel microphone) clips to the lapel. They’re designed to pick up as much voice as possible, ignoring background noise, but they’re not perfect. I have a couple of lav mics for when I need two people on sound.

Boom mic. A boom mic is a long, slim microphone that sits on the end of a boom arm. Sometimes shielded in a blimp (one of those Zeppelin-looking things, sometimes covered in fur), a boom mic is designed to pick up sound from a very specific angle and is best for outdoors use when conditions permit. It’s a bit like how a telephoto lens is designed to narrow-in on a scene. I have one for when the need arises. In fact it was the first mic I used regularly because they can be picked up quite cheap.

Pencil Condenser mic. My personal favourites. These look like stubby boom mics (see photo). They can have a variety of ‘fields of view’ depending on their internal design. For reasons of sound physics (ie something I don’t understand well enough to explain), they work better indoors than boom mics. I have two of these as I prefer them to lav mics and they’re great for two-person interviews.

A Trunk Full of Sound

Now a proper sound engineer will have a suitcase full of microphones. Many of each variety, more than I’ve mentioned above, and duplicates of each in case of technical failure. They’ll have mics which will have cost £thousands because they need the best quality and longevity. Consequently, for the services of a sound engineer, expect to pay a hefty price. It’s not unjustified, but it’s more like Hollywood budget than SME marketing funds. By contrast, I have more than my average client needs, but nothing like the quantity or quality of a full-on sound engineer.

My aim with sound is to make sure my clients get better than they thought they needed because THAT is what will hold audience through their video. And if getting people to watch your video to the end isn’t your goal, what is?

Real World Example

As a real example of the challenges faced by the videographer tackling sound, the video below was recorded in a very echoey space with noisy engineering works going on next door. Setting the mic as close as possible to the sitter helped with the worst of it, but now I have better mics and more experience, I’d do an even better job today!

For more examples, see my Video page. Or just to have a chat about whether I can help with your next video project, drop me a line.

 

Buckle Up! It’s going to get rough (again)

The previous 15 years has been a tough time for many, myself included, so what will this coming recession mean and what can I do to help your business?

The short answer to either of those questions could be ‘not a lot’, but I think there are ways we can coordinate our approach and help each other. Here’s a broad outline of my plans as we head into choppy waters.

In the wake of the pandemic, I set up a Startups Exclusive package. Aimed at those starting up new businesses, perhaps as a result of being made redundant or deciding on a career change after being furloughed, this is my most competitive package and is a gesture to help individuals or teams of up to three to get their branding images in the bag. It is limited to genuine startups though, so please don’t try to book this if you’re an established business 🙂

Since the fallout of the pandemic is still with us, compounded by Putin’s nasty little war, it seems fair to keep this package going for the foreseeable future.

The other way I can help your business communicate with your audience is through video work.

Now I’m not going to pretend video is cheap. Cheap video is cheap, but that doesn’t work for most professional businesses. Even the YouTube and Instagram influencer crowd has had to up their game, but good quality video, the kind you’d want representing your brand, has become far more accessible than it used to be.

With sensible pre-production planning, a day’s video shoot can often be edited a number of ways to suit different platforms and target specific audiences. It requires close collaboration and good communication to get the most out of a video session, but the results achievable with relatively modest outlay can be far better polished than anything a solo photographer could offer just a few years ago.

To help clients save valuable marketing budget, I’m very open with clients about what I can do for them in terms of video. Before there’s any commitment between us, I’m happy to discuss an outline brief with you. If your project requires a crew or production company, I’ll tell you I’m not the solution you need. You’ll either have to increase your budget and find the right supplier, or trim your expectations to match your available budget.

If what you want is office B roll (a flavour of your team, culture and working environment, for example), that I can do. I can undertake interview projects, short promo videos – it basically comes down to what you require and what resources will be needed to achieve that.

Ultimately, where this helps businesses is they can now access a quality of video they simply couldn’t raise budget for previously, and video has definitely become more important in corporate communications than ever it was previously.

Underpinning the services I offer, I’ve always believed that communication, coordination and flexibility are the best routes to success. I’ve been freelance for almost 25 years now, and in that time I’ve seen clients flourish and I’ve seen clients fail.

Thankfully far more have flourished than have failed, but I can honestly say that the failures were always the ones least open to communication with me, least willing to take advice on how best to make a project work and a realistic view of the resources required. I was simply a tool for the task, rather than a collaborator in their project.

It will have been a wider, embedded corporate culture which lead to this failure for sure, but if you’re open to communicating, being realistic about what it costs to achieve your goals and can be flexible to adapt to changing needs, we can help each other.

The one thing to keep in mind is that I want you and your business to succeed, even through the toughest times. If we can achieve that, just think what we can achieve in calmer waters!

If any of this chimes with you, why not drop me a line? It’d be great to hear from you.

Documenting Challenging Times

On The Vaccination Trail

Regular readers will be aware of my recent work covering the vaccination programme in Wiltshire. I’d like to dedicate this post to all the hard-working front line staff who are the reason the vaccination rollout has been such a huge success.

I blogged previously about the initial coverage of the walk-in vaccination service at Bath Racecourse, but since then I’ve visited a mobile service on a bus, a school vaccination day and most recently, a session on a narrow boat.

The client, NHS BANES, Swindon & Wiltshire CCG (BSWCCG), use the images for social media promotion of the vaccination programme as well as for external stakeholder communications and reports. However, the images are more than just PR. They’re an historical record of the regional effort to control Covid-19 and its effects.

A Client With Vision

Perhaps 20 years ago such a huge national effort would have been covered more widely and in greater depth by the regional and local press, but they are largely absent from from the scene. With few (I suspect now the number is 0) industry-trained photographers covering local news events anymore, there’s a vacuum of photographic coverage of important regional stories.

This is a shame, but I’m thrilled to be able to help document what is undoubtedly a critical moment.

While BSWCCG is not a media company, their communications team have recognised the need for photography not only as a promotional tool, but also as a means to document the clinical effort within the pandemic. And though I’m no Dorothea Lange, this exercise echos that need to record a critical issue to raise awareness.

My Approach

Not all of my images are strictly fly-on-the-wall photo-documentary, though I do strive to capture what I witness with as much honesty and integrity as if I was still a staff news photographer.

For example, at Clarendon Academy, the two pupils I had permission to photograph had recently come out of self-isolation after contracting Covid-19. This meant they were unable to have their boosters on the day, so I posed those shots with empty syringes (and they were captioned as posed). However the images of the nurse at the dilution station were all taken as she did her work. Nothing staged, pure documentary.

Meanwhile for the narrow boat visit, as for the Bath Racecourse and Lackham College sessions, the vaccinations were real and I had to get my shots live. I couldn’t ask a nurse to hold a position or pose while I got set up – I couldn’t interrupt the process of administering an injection.

This makes for some challenging moments. In particular, in the cramped confines of a narrow boat I had to be very aware of my surroundings. Hats off to the staff who had to work in there all day; I kept my time on board to a minimum.

Regardless of any challenges, I have to go in with a calm, professional attitude. Being jittery about camera settings, working in the rain, with difficult light, or stressing about working in a mask will transmit to those I need to work with, and they’ll react negatively and rightly so. They have a job to do and protocols to follow, they don’t need a clown in the room.

Thank You

So I want to say a big thank you to NHS BANES, Swindon & Wiltshire CCG for commissioning me. I value my involvement in this effort and if there is more to come, I’ll relish the opportunity to play my small part. Also to the administrative staff who’ve been so helpful and in particular to all the registered nurses who, while being utterly professional in their work, have accommodated me in mine.

Thank you.

And Finally

This is probably my final post for the year. I’ll be back in January, kicking off with a look back at 2021 and a look forward at 2022. So have a great and safe Christmas and New Year and I’ll see you again soon. Thanks for staying loyal through 2021.

Tim

I’ll Make These b****y Pictures Move!

There is a vague recollection in the furthest reaches of my mind of my dad making a joke about “moving pictures” while shaking a photo up and down in his hand. It involved the “b” word and was very funny. You had to be there.

Which brings me in the clunkiest way possible to the announcement that I have added moving pictures to my suite of client services. They’ll even have sound! And they’ll be in glorious colour (actually, black and white is also an option, but let’s not get ahead of ourselves).

Yes, lockdown has given me the opportunity to learn a huge amount about shooting video, recording sound and using editing software to bring it all together. I’m not going to pretend I’m the next Martin Scorsese, I still have much to learn, but I’ve used the time to get the basics nailed down.

My focus will be on corporate testimonials, talking heads and interview pieces, giving businesses the material they need to keep putting fresh material out on social media. I think video is well suited to this kind of use and will help my clients communicate more effectively than they might with just a text-based blog.

To give myself material with which to practice camera settings, focus, exposure, colour balance, sound recording, editing, and so on, I shot a short film at home using the best model I could find in my house (my wife). She did a fantastic job, and while the result is probably not what you would call corporate style, it demonstrates much of what I’ve learned in this exercise. You can see the film here.

The result is just over 4 minutes long and it’s entitled A SHEDx Talk with Dr Helen Roberts. I hope you get a few minutes to watch it, because the feedback I’ve had so far has been that it is calming, soothing and inspiring!