by Tim Gander

Goldilocks and the photo.

Can brilliant corporate photography save a failing business? No. BUT it will be part of what makes success easier to achieve. Conversely if a business is using snaps or stock imagery, this can be, as an American business guru might put it, a drag coefficient on your success rocket. *blech!*

I don’t pretend that the photos I take will turn you into an overnight sensation and put you in contention for The Sunday Times Rich List, but it’s fair to say that when marketing departments go to the trouble of getting a lively, engaging web design together with compelling text and a user-friendly interface, what often lets the whole project down is the lazy or cheap approach to the accompanying imagery.

call centre staff on telephone

Quality photos say “quality business”.

Head shots of key staff needn’t be cheesy, and they certainly mustn’t be low quality just because they’re going to be used small. You never know when you might need to reproduce one to a larger scale and in print, and that’s when poor lighting and composition as well as poor resolution really start to show up. The purple gargoyle look doesn’t suit anyone. Neither is it helpful if an over-compressed file leaves you looking like you have some kind of skin disease.

Photographs of products and processes, people, places (and all the stuff not starting with p) all require a level of quality. After all, shot once you can use these images over and over again and they’ll pay for themselves in time, whereas low-grade, badly taken images will simply remind potential clients how little you care for quality every time one of these photos shows up.

Equally, if you get great imagery but either don’t use it at all or don’t use it properly, you’ll be wasting your money and you’ll think it wasn’t good value. This comes back to using a quality photographer who can give good after care, and a marketing specialist who knows how to use pictures for maximum impact.

Where’s all this going? Well I believe it’s possible to overstate the importance of photography in business, but what’s happened since the mass-accessibility of digital is that things have swung too much in the other direction. General opinion is often that photography has no, or very little importance. Often I’ve seen web designers refer to the photos in their designs as “eye-candy”. If the photos are just eye-candy, why bother with any imagery at all? And why do I have so many clients if what I do has no impact on their business?

If your business uses photography it should be as a way of communicating something to existing and potential clients. Not just showing that which is in front of the camera, but the quality, composition and presentation of the photo will all be shorthand for the kind of business you are.

Now, that’s not going to save a business which is already circling the drain, but dismissing photography on your website and in your literature as “so much fluff” won’t help you to the top of your market either. As Goldilocks might have said, you need to get the balance just right.

in Advice / Case Studies 8 comments
 by Tim Gander

Photo case study: Location portrait.

I’ve written before on the subject of Photoshop, the pitfalls, dangers and terrors, but “meh”, nobody listened so I thought I’d show a recent example of where I have used some photo manipulation to benefit the final photo.

You see when I shoot for corporate clients, I prefer to get things pretty much spot-on in the camera, rather than taking any old muzzy smudge and hoping I can sort it all out later on the ‘puter. I have heard tales of “professional” photographers who work this way, and it tends to end in tears and a lot of wasted CEO/staff time, not to mention the wasted marketing budget, because by the time somebody has spotted that the Emperor’s new clothes are in fact a figment of the imagination, the cheeky little monkey with the winning smile and the expensive looking camera has caught the next plane to Rio with the company cheque already safely banked.

I digress; back to Photoshop, or to use the verb form, “photoshopping”. Not to be confused with the act of shopping for photos.

In the case where I was asked to get a website cover shot for Clucas Communications the brief was to get a double portrait of Peter and Sibylle Clucas against a white background so the designer could either leave the subjects against white or undertake a cutout more easily. In the event the final shot is used as a cutout against a white page, which works well.

That would seem easy enough, except that the shooting conditions were tricky (to get enough space we ended up setting up the shot outdoors with portable background and lights), so these were not perfect studio conditions. My one compromise then was that I knew I could get the background white-ish, but it wouldn’t be fully white as if we were in the studio with perfect lighting.

Below are the results, and the sharp-eyed among (amongst? amo amas amat?) you will notice that pretty much all I’ve done is go at the background with the dodge tool to lighten the highlights (only affecting those areas which are already almost white) to achieve a perfect whiteness any soap manufacturer would be proud of.

 

before and after photoshop examples of corporate portraits

Spot the difference. Can't see it? Oh well...

And despite the fact that most weeks I’ll have to listen to some smart Alec or Alice telling me what I can fix in Photoshop, I still stick to the principle that for my work, Photoshop is great for removing the dust spots that are the curse of the digital SLR and correcting the odd colour cast and generally preparing an image so that it is technically viable for either print or web. I’m not going to make a rainy day sunny, or drop the Taj Mahal into the background to make the view from your office window look more interesting. If that’s what you’re after, you’ll be wanting a different breed of photographer. One that will probably be in Brazil by the time you realise those “interesting” photos are in fact junk.

in Case Studies 9 comments
 by Tim Gander

Taking the long view.

 

austrian mountains

Gratuitous pretty photo as metaphor for taking the long view.

 

It’s all a bit doom and gloom in light of the latest government spending review (aka GSR, or gun shot residue since someone will have to pull the trigger), so I thought I’d offer an opinion from my own perspective as well as show you a pretty photo that might help calm the raggedy nerves.

I know I’m “only” a commercial photographer, but the benefit of what I do is that I get to see inside a variety of businesses, each with their own strengths, weaknesses and difficulties to face as we all find ourselves caught between the axe man and the tax man. Of course, what is common amongst the businesses I get to visit is that they all want to update their marketing with fresh designs and imagery because not to do so is to risk becoming invisible amongst the welter of competing businesses on the web.

Now I don’t want this to be yet another article extolling the virtues of online marketing. There are enough web, e-marketing and search engine optimisation gurus out there to fill the Titanic many times over, and many are about as useful as a busted lifeboat as the economy lists hard to starboard and the icy waters of recession fill the steerage class quarters and… enough of that analogy, you get the picture.

The problem for businesses that need a decent website or brochure and don’t yet have them is that as we face massive public sector cuts AND the hike in VAT, the company budget will never be there to turn a poor or non-existent website or brochure into a useful marketing tool. Those businesses that have delayed too long may have to fare this storm with nothing but whatever they have right now, which might be no more than a poorly designed flyer which does nothing but demonstrate the startling array of text fonts and colours available on the MD’s nephew’s computer.

Alternatively, companies can start to spend not less, but more wisely. Taking the time and effort to find the real experts in whatever needs doing. Of course I mean finding the right commercial photographer (not a mate’s wedding photographer), as well as the professional web designer, graphic designer, copy writer and marketing expert so that the resulting website, brochure or leaflet, all work much harder and have a much longer shelf life.

I know this all sounds dull and isn’t producing belly laughs, but however ghastly this recession is or continues to be, one thing is certain; it will end one day, and businesses that have invested carefully in whatever areas of marketing work for them will find themselves stronger on the other side, and without Leonardo Dicaprio’s frozen, lifeless fingers still gripping whatever piece of driftwood has kept them afloat while they await rescue or the receivers.

in Industry Comment 5 comments
 by Tim Gander

Ah, the jet-set lifestyle…

Being the top-end commercial and corporate photographer that I am, you can imagine all the pampering I get.

My clients delight in sending me chauffeur-driven cars to take me to the heliport so I can be flown in style and at the greatest possible speed to my next assignment. The girls on-board the flight spoon feed me the finest caviar while massaging my temples so that I arrive relaxed and ready for anything.

If only…

Of course the reality is much more down-to-earth, but you know I wouldn’t enjoy knowing that my mode of transport was powered by liquidized baby Pandas while the inflight meal was the result of nine-year-old girls squeezing eggs out of fish for a penny a day (and that’s the middle-management wage for the fish-squeezing industry).

So I pootle along to my assignments in my trusty, and actually rather economical, diesel Ford Focus. Another Panda gets to live, a fish gets to lay its eggs where fish eggs should be laid, and the circle of life remains largely un-interrupted by my activities (until I hit a pheasant on a B road, which is always a bit distressing).

I’m the kind of person who is pathologically early to assignments. I’m either ten minutes early (rare) or, more commonly, an hour early. Well, it gives me time to find the last parking space in the universe and work out the mathematics of 20p for every 12 minutes at the parking meter, discover I need a small mortgage and a hundred weight in £1 coins to park the car long enough to cover the hour that I’m early, plus the 4 hours I need to do my job, at which point I discover the maximum stay is 3 hours with no return allowed before the next equinox at which point my head explodes and I start to daydream of helicopters, caviar and temple lobe massages.

chicken's arse

I’ve photographed some weird things, including a chicken’s bum for thechickenvet.co.uk

All this stress is more than made up for though by the joy of making pictures and pleasing my clients (aw). And even if most of my work seems routine when described in terms of portraits, people at work, processes and the like, believe me nothing is ever routine. It may not all be glamour and excitement, but receiving an enthusiastic response to my photos makes it all worth while. And sometimes I get to do some really fun stuff too. I get to see things not many people see. Some of which I would tell you about, but it’s top secret and it would take me too long to kill you all.

So next time you want to lavish me with helicopters or First Class travel, save your fish eggs, dancing girls and gift boxed Rolex. A parking space will do nicely.

I’ll be away next week, but will return refreshed and ready to blog again.

Take care, each and every one of you…

in Case Studies / My News 4 comments