Tweaked Fees

Those of you familiar with my pricing structure will be aware that it’s based around the gallery delivery service, whereby I upload photos to the client’s gallery and the client gets to download what they need, when they need it. They can request access for their colleagues or designers – anyone who requires access can have it, but the gallery always remains secure to the client.

This service has been running incredibly well, but it occurred to me that the most basic package, Gallery Essential, was basically a waste of space on my website. Nobody used it because it was designed back when the economy was going in reverse. The idea was a business could get photos taken and held in the gallery for a very basic fee and then they would just buy individual images as and when they needed them and budget allowed.

Screen grab of Tim Gander's photography fee structure.

A new structure to help more clients

However, it became clear to me that most businesses want at least a basic set of images back from a shoot for immediate use and were always willing to upgrade to either Gallery 30 (now renamed Gallery Standard) or more commonly to Gallery Unlimited, which is by far the most popular package.

The other issue this presented was that it left me no obvious place on my website in which to inform potential clients that a package was available for shoots lasting just an hour or two. I hope I’ve fixed this now by replacing Gallery Essential with Gallery Starter, which gives a client up to two hours on-site for £250 and with unlimited image downloads.

The reason I don’t limit the number of image downloads on this most basic fee is because a typical two-hour shoot will be booked for covering a small to medium PR event or a short portrait session. The numbers of images taken by the end of this kind of shoot shouldn’t result in an unreasonable amount of post-shoot editing time, which is built into all my fees.

I still have limits on the Gallery Standard package because in half-day and full-day shoots the image numbers climb rapidly, and really these larger packages are aimed at different requirements.

In addition to the new Gallery Starter I’ve increased the number of image downloads included in Gallery Standard, and yet most clients will still want the sheer simplicity of Gallery Unlimited. It’ll be interesting to see how these changes work, but if you have any (sensible) suggestions, I’ll be happy to consider them. You know where to find me!

Photography Fees Explained

A couple of weeks ago I promised you an article about how photographers set their rates and where I fit into the market. Then I spotted some shiny things and got distracted and ended up writing about other stuff. Suitably self-chastised, I’m back on track and ready to tackle the subject properly.

I’ll qualify this article by admitting that I can’t explain all photographers’ rates for all genres. This article concentrates on photography for commercial usage by businesses, charities and other organisations. When it comes to rates set by social photographers (think families, pets, dinner dances and weddings) this is structured in a different way because the images aren’t generally licensed for commercial exploitation.

There was a time when commercial photographers worked up an estimate by showing the shoot costs plus their licensing fee based on usage and a fair few still do this, but in my experience I found it difficult to keep explaining all the cost elements repeatedly because the vast majority of clients booking me are not specialist in the field of commissioning photography. More often than not I’m contacted by an office secretary or perhaps an in-house or externally-hired press officer or public relations person.

This isn’t a criticism, it’s just one aspect of how the industry has changed and a few years ago I realised that things had shifted in such a way that I needed to simplify my fee structure in order to speed up the understanding of what I was charging and what was included or excluded.

Lego male minifig with camera takes picture of female minifig.

Now if I was a Lego photographer, I wouldn’t have to worry about running costs*
*random stock photo

What I ended up with was three main packages, one of which hardly anyone ever goes for (ironically my cheapest package, albeit with the greatest number of restrictions). And of the two other packages, the highest fee package is by far the most popular because it’s the most flexible.

If I break down my fees into their constituent elemets, essentially what I’m charging for is a combination of time on site, editing and processing time and the client’s licence to use the images for their corporate communications.

However, if you asked me to make that break-down specific, I couldn’t. I might be able to suggest rough percentages, but they really would be vague and not very informative.

There are of course other factors to account for. Within any freelance photographers fee there has to be an element of skill level and experience charged for. This is probably where I start to look pricey compared to someone who has just picked up a camera, read the instruction book and decided it’s their life ambition to take pictures for money. I reckon 25 years’ experience shows in how I approach clients, how I conduct myself on assignment right through to how the end results look and I consider all of these factors important and worth a premium.

Slightly more tangible are the running costs of being a photographer. Cameras, lenses and supporting equipment (batteries, chargers, bags) as well as a car and its associated costs, public liability insurance, computers, software, image hosting, image storage… All these things and more have to be considered before even a profit and salary (on which tax will be paid) need to be accounted for within a fee.

So where do my fees fit into the overall picture? How did I set them? The simple answer is that before I introduced my current structure I was spending quite a lot of time drawing up estimates for clients who were all of a certain level (SMEs to larger businesses with multiple office locations, but not the Goliath organisations with global span).

More often than not I found my estimates coming to very similar amounts by the time I’d factored in all the costs plus the licence fee. Eventually it just made sense to set up the three packages I have now and they’ve not only attracted more clients with their simplicity and up-front openness, but I spend much less time writing up estimates, which has to be a good thing.

Much of this has the air of a guessing game, but having worked out what it costs to run my business, what I need as a salary, and how many days a year I can expect to get paid commissions, it then comes down to whether I can attain the kind of quality that enough clients are willing to pay my fees to make the whole thing viable. This, in effect, is a business plan and is very much why I charge what I charge. Simple really, but also quite complicated which is probably why cheaper photographers charge what they do, but find they can’t sustain their businesses. That’s a whole other post, which I’m sure I’ve written already.

A Word (or 717) on Photography Fees

It’s a chicken and egg sort of scenario; you need a photographer for your next project, be that headshots, a PR campaign or website refresh, but you don’t know what the cost will be. If you look around on photographers’ websites you might get an idea from their fees pages (most photographers don’t publish guideline fees, which can be unhelpful), but even then, you don’t know what the budget should be.

In the meantime, the CEO or company accountant will want to set a budget for you to go and spend without exceeding it, but they won’t necessarily know what’s involved or what a photographer is likely to charge.

The other problem is you might not know how much time will be required to get what you need. It’s likely it isn’t your job to know, because you probably don’t book photography regularly enough to get a feel for what can be achieved in a given time period. Well, let me simplify and shorten the process of working out what you should be looking to spend.

high view of conference attendies mingling, shaking hands and drinking teas and coffees

Bear in mind events, conferences and large gatherings tend to generate more images which can affect fees

Start with the brief. I set out here what’s required in a brief and it’s important to make sure you have some idea of how many photos are required and what they are to be of. Take into account that mixing headshots, product shots, more feature-friendly portraits and other disciplines will extend the amount of time required because each will need a different set-up. Lighting, lenses and location will often change from one scenario to the next.

Now look at what uses the images will be put to. List them all from social media to local press/public relations (PR), trade PR, national PR, through company website, brochure, pitch documents and general corporate communications and also say if they’re going to be used in advertising. This is really important because any photographer worth their salt will set fees to reflect the levels of use you require (my standard fees cover all uses from social media, through press/public relations to company website use, but paid-for advertising is negotiated separately).

If it’s an event with set timings, look at the time period for which coverage is required. Having a start and finish time will help define the time the photographer needs to spend on site.

Consider any special requirements; props, backdrops, locations, transport and so on.

All of this can be talked through with a photographer, but the more information you have from the start, the easier it’ll be for a photographer to put an estimate together. Every so often I’ll get an email asking how much I’ll charge for “some photos,” which really isn’t enough information to work on.

Once you have a reasonable idea of what’s required, you can start to find photographers who cover the kind of work you need to get done. Use relevant search terms (discipline and location i.e. “corporate photographer Bristol”) in a search engine to find what you need. Check out online portfolios for the quality, style and content which most closely matches your brief, then call or email the most likely-looking candidates.

Of course I can’t speak for other photographers, but armed with this level of information I can help a client choose which of my fee packages will best suit their needs. It might be we have to negotiate on elements which don’t fit the standard fees, or it might be a reduced fee will cover everything. On the whole I find my fee structure helps the client get what they need with the minimum of admin and to-ing and fro-ing over details.

Even with a fairly detailed brief, I like to follow up an enquiry with a phone call just to clarify any points I need more information on and also to introduce myself personally to the client. It’s good to know who you’re going to be working with, and that cuts both ways.

This might seem like a bit of an effort, but it’s well worth it to get the best from the photographer before, during and after the event. Next week I’ll expand on how photographers set their fees and where I fit in the market. I bet you can’t wait!

When you’ve nothing else to do

Occasionally I’m asked to work for a fee the client sets, a fee far below what it costs me to do the work and certainly far less than the benefit the client would get from the images I would make for them.

The client will try to justify this by arguing that the work is flexible and I can do it “when you’ve nothing else on” as if when I’m not shooting pictures I must be sitting around, twiddling my thumbs waiting for the phone to ring or desperately wishing I was working for less than it costs me to do the job.

Tim Gander sits before a strobe softbox looking into the lit panel

Spare time to take selfies? No, testing a new lightbox before a big assignment.

In practice, the work isn’t always that flexible either. It might be weather dependent, or rely on the availability of other people, or it might even be on a set date. This kind of “opportunity” also ignores the after-shoot processing and administration which is attendant to doing any assignment at all, regardless of the fee involved.

In any event, if a client requires photography, booking a date when I haven’t anything else on is kind of how my business works. There isn’t a single assignment I do that gets booked into a slot when I’m already working, being that I am not omnipresent or master of quantum physics and thereby able to occupy two dimensions at once.

If I happen to have assignments which will clash I let the client know and offer to take on the administration of the job but pass the work to one of a network of trusted colleagues. That way the client gets to deal with me, the job gets covered by a trusted photographer and everyone is happy.

Conversely to being double-booked, what happens on days when I’m not shooting? Surely that’s a day off isn’t it? No. Anyone who runs a proper, grown-up business will know the astounding amount of administration which is attendant with keeping things running smoothly, or in my case just keeping them running.

I’ve spent much of August doing my end-of-year accounts. When I’m not keeping on top of the books, I’m backing up work, archiving it to my searchable database, updating my website, improving my SEO, making contact with clients to keep in touch, setting up meetings, shooting test images to try out new techniques, writing blog articles… I’m just scratching the surface here, and all this happens around assignments which are booked by clients willing to pay my fees.

Every day of every week I’m putting in the hours. Sometimes I’ll scale back the time I work in order to remain sane; I might even take a day off, but this year I haven’t managed a proper holiday. I haven’t been away anywhere, because so far it’s been my busiest year since I left the Portsmouth News to go freelance 15 years ago. And after the struggles I experienced at the start of the credit crunch (one day I’m going to invent a biscuit with that name) I’m determined to make the most of the resurrection I’ve experienced over the last two years.

That has been and will continue to be a lot of hard work; work I’ll be doing when I’ve nothing else to do.

“How much?!” A guide to photography rates.

Welcome to my blog-type thing, I’m glad you could make it.

Having convinced you in my previous blog of the terrors and pitfalls of using micro-payment stock photography for your corporate website and brochure (in short, every time you use istockphoto, a fairy dies), this time around I was going to lay out what level of investment is required to hire a real photographer to take genuine photos that will make your business stand out from the generic stock crowd.

Unfortunately it’s nigh on impossible to condense all possible fee structures into a single blog article, so I’ve come up with a much better answer.

Basically, what you need to pay for photography falls somewhere between you being embarrassed at expecting so much for so little money, and the photographer being embarrassed at charging so much for something they’re professional enough to make look easy.

There, I think that covers all the bases.

Well ok, there’s a bit more to it than that, so I will try to guide you and leave you better equipped to work out what your budget should be.

The first considerations are the quality, style, creativity and experience of the photographer you’re looking to hire. Also, what the photos are to be used for and for how long. These elements will almost certainly be the most influential in setting costs.

Many photographers will quote a time rate, but others like myself will work out a project rate based on the brief and what the pictures are to be used for. This tends to reflect the true value of the work produced, while also avoiding sneakybeaky add-on charges that can crop up when a project is priced on a menu basis.

One element which is often overlooked by clients is the post production time. Post production is what gets a digital camera file into shape ready for either electronic or print use. The file straight from the camera is no use for either, so the photographer has to spend time after the shoot preparing the files for publication, including adjusting colour, exposure, resolution and many other time-consuming and rather dull tasks.

As a guide, a day’s shoot can easily equate to a half day’s post production, though this also varies from project to project. Again, in my case I’ll generally include a certain amount of post production so there are no nasty surprises later.

Ok, so you really want some hard figures? Speaking for myself a project can be as little as £190 for a locally shot PR event with a limited shelf life. At the other end of the spectrum, I have charged £1,500 per picture for complicated national projects with multiple, ongoing uses, vast coverage and a lot of planning involved.

lloyds tsb cheque presentation to housing association © Tim Gander

Good PR shots get good publicity. © Tim Gander

In that first example, the client might be slightly abashed to know that I’ve brought 20 years’ experience, £20,000 worth of equipment and free exposure in local newspapers for less than it would cost to hire a plasterer for half a day. In the latter case, I felt suitably scared of screwing up the client’s expensive campaign that I made damn sure the results exceeded their wildest expectations.

When considering the budget, try to take into account the financial return you hope to get from the exercise. If you want a good return, you’ll need top-notch pictures. Rather than trying to find the lowest talent that will do the job for your budget, it might be better to spend extra so that your project punches above its weight. Better to spend a little more and find you’ve got pictures that really project your message than find you’ve spent too little and the project fails. Ha’peth of tar anyone?

For further guidance on typical prevailing fees, see:

“NUJ Freelance Fees Guide”

barbary lion

Barbary Lion © Tim Gander

Finally, if you like this lion photo I have a free A4 digital print I will send to the first UK-based reader of my blog to email me their name and address.

Until my next blog, when I’ll help you through the process of choosing a photographer, take care, and I wish you all the best with your business.

“Tim Gander is a press, PR and commercial photographer based in Somerset, who likes to talk about himself in the third person”

Article and photos © Tim Gander. All rights reserved 2009