Inflated Claims

Here’s an interesting statistic (sorry, I meant to say “here’s a statistic” since statistics cannot, by definition, ever be interesting); while the Retail Price Index shows inflation to be up to 3.7 in December, on camera and video camera equipment it’s dropped by 17.8% (according to the BBC).

Interesting, in a cure for insomnia sort of way, but bear with me. This is going somewhere.

Prices did rise in 2009/2010 due to the strong Yen, or weak Pound, I’m not sure how these things work, but even if the currency markets reversed, that’s a heck of a difference. And while other luxury electricals also suffered deflation, none of them came close to this figure.

So what’s going on? Professionals hurting so bad they’re making their kit last longer? Amateurs getting fed up with shelling out for more pixels every 9 months? Micro-stockers finally realising they can never recoup the cost of their kit?

I doubt if any of these factors could have this kind of effect in isolation, but put the professionals, amateurs and wannabe micro-stock photographers together and they account for the entire market.

The figure reported by the BBC doesn’t separate video camera prices from SLR/compact camera prices, and I’ve no idea what’s happening in the video market so let’s pretend it doesn’t exist.

But if prices have tumbled, and may still be tumbling, what are camera manufacturers doing to fight back? Personally I think their tactic is to use advertising to mine peoples’ gullibility to new depths.

This example is a quote from a Samsung press release regarding some new lenses, “These are products that a professional photographer would be proud to use, but we make them so easy to use that a novice could get amazing results every time.” No matter what the lens is pointed at? Wow!

From various Olympus blurbs for the Pen series of cameras, I quote: “Loved by pros, Made for you” and “Itching to take professional photos but intimidated by SLRS?”

If you haven’t detected a trend yet, here’s the strap-line for the Sony NEX-5: “Performs like a pro, feels like a compact.”

What the manufacturers are trying to say is that with their latest piece of electronic wizardry you too can take photos like a pro. I can’t recall which manufacturer used the strap-line “Take pictures like a pro, but without the hassle” but it struck me that there was a new shift in emphasis here. Trying to convince people that it’s the camera, not the photographer, that takes the picture. If you just have the right tool. If I had the right piano, I’d be composing like Beethoven. Doesn’t matter that I don’t know one end of a keyboard from another.

But it isn’t just the public that are being wooed with ever more ludicrous promises. Note this nonsense from Zeiss’s press release for one of their lenses:

OBERKOCHEN/Germany, 01.09.2010. : A woman is sitting at the bar of a dimly-lit cafe. Lost in thoughts, she doesn’t notice the glass of wine the bartender places before her. From a distance, a photographer tries to capture her mood. He brings her face, which is leaning toward her phone, into focus. Everything around her becomes a blur, and the lights in the background coalesce into a wild “dance” of diffuse shapes.

This shot will only work with a fast lens with short focal length and harmonious bokeh. Carl Zeiss introduces a new lens for just such images: the Distagon T* 1,4/35.”

The press release should continue, “shortly after taking the shot, the photographer is wrestled to the ground and kicked senseless by undercover security officers mistaking him for a terrorist/pervert.”

Oberkochen? Overcooked more like. My tip, don’t believe the hype.

man wrestled to ground by police

Bob knew he shouldn’t have tested the new Zeiss lens in the ladies’ changing room.

Click! And your money is gone.

 

man's hands holding camera

Beware the promise that selling stock photos is easy.

It sounds so simple. All you need is the right camera and pretty soon you’ll be rolling around in piles of cash. You won’t know where to put it all. Stuff it under the mattress, and you may find yourself sleeping with your nose to the ceiling.

That is if the BBC technology show Click is to be believed. $480* for a harshly-flashed shot of a boy with his fishing catch. $600 for a photo of a cat and a dog looking at each other. I know photographs can command such fees, even selling for many thousands of Dollars for top-end advertising uses, but I’m dubious as to whether the photos shown in the BBC piece genuinely achieved these figures, or whether they were just plucked from the internet for illustrative purposes. They all looked more like royalty free (RF) microstock pictures to me, whereas the figures quoted reflect rights-managed fees. Hopefully someone at Click can let me know because the stress of not knowing for sure is an anguish to me. No really it is.

The fact is, for the majority of people hoping to turn their hobby into some kind of cash cow, RF microstock is generally their entry into the market. And within this market it is fair to say that while you can be paid money for your pictures, it is but a rare (and fast-diminishing) number of photographers who ever make any kind of income this way. All but those at the very top of their game will receive anything more than a few dollars a year from microstock sales. And I mean literally, a few Dollars.

Seeing articles like Click’s, the temptation is to start taking pictures in order to build up a stock library. You might go out and buy a new camera on the basis of all the untold riches the programme suggests are there for the taking, but exactly as the show says it’s getting harder for professionals to make money from stock, so it’s getting harder for amateurs too as the market becomes flooded with ever more contributors generating hundreds of thousands of images the market simply doesn’t need.

My advice to those who are tempted to take stock images would be to take pictures first and foremost for pleasure. Don’t turn your hobby into a monster that requires constant feeding, constant monetary resources with only the promise of a bigger hole in your finances at the end of it because microstock agencies do not exist to make money for amateur photographers. They exist to make money for microstock agency owners. Contributors to iStockphoto can expect to get a 15% cut from each image they sell. With prices often as low as $1 per image, that’s a lot of sales required to even pay back the shoe leather used to get you to where you wanted to take pictures.

Forget about fuel, the camera, lenses, flash, memory cards, computers, software and snazzy photographer’s vest that makes you look like a professional (idiot). Or the time spent getting your pictures ready for stock, captioned, keyworded and uploaded. Whatever anyone says, when you see an article telling you it’s easy to “make money” from your camera or “get paid” for your pictures, treat it like snake oil. Take pictures for fun; don’t lose the fun of your hobby.

*I don’t know why a BBC show insists on showing the stock sales in USD, but for the purposes of this article I’ve stuck with that. Maybe it’s because the BBC prefers viewers to send in their photos for free, so GBPs aren’t relevant.

 

Photo case study: Group work.

corporate group photo in Bath

The team look relaxed, even though we’re shooting outdoors.

Perhaps the least well-understood area of corporate photography is the group shot. So often the result looks like the subjects have been forced against a wall and are about to be shot for desertion, or they’re lined up like in a wedding photo, minus the bride and groom and not even a slice of cake as an incentive to be there.

There is often no thought to style, composition, lighting or location, or real idea of why the photo is needed in the first place. Just a vague notion that a group shot would be a “good idea”.

Of course the alternative is to buy some random group pic off an internet photo library, but the saccharin smiles, the unrealistically beautiful people – your clients know it’s not you or your business, they’re no fools.

To be fair, the corporate group photo can be quite a challenge because there are lots of busy people to bring together at one time and on one day, and in all likelihood there will be little time to take the photos, added to which; who here likes having their photo taken? No, I didn’t think so.

Then there’s the lighting, location, wardrobe decisions. If not planned properly, it can all get a bit fraught.

mobile studio photo lighting

Using mobile studio lights gave the photo a more polished look.

So I was pleased to get a call from a long-standing contact, Corrina Cockayne at Target Chartered Accountants in Bath, who was organising a group photo for the corporate finance team. I say pleased, because I knew Corrina would be organised and efficient and would have thought about why this team shot would be useful. In this example, it had been a while since any PR had been done and the team had evolved quite a bit.

The plan was to use an outside location in Bath, and Corrina was already thinking along the right lines – considering what people would wear, what the background should be and getting in touch with the council to check for permissions etc.

My job was to liaise with Corrina, talk over the options for locations and lighting, scope out the location before the shoot and be there in plenty of time to set up and take the photos before the group arrived. I wanted to keep their waiting time to a minimum.

Because of the constraints of the location, I couldn’t spread people about too much or I’d risk all kinds of distractions in the background, but I knew the lighting was going to make this group shot stand out from the usual Crimewatch lineup.

In the event, even though it was “just” a group shot, everyone put in a  good effort and wore their best smiles, and the end result reflects the approachable professionalism of the team. A good example of how a group shot can work and be a useful asset in the client’s photo library.

A Brief Interlude

Cue tacky music while there’s an interlude in my blogging. I’m away next week on holiday, so I thought I’d give you next week’s blog early, and just use it to give you some links to other useful/entertaining blogs that I’ve also enjoyed immensely.

First up is Jaded Snapper, a local newspaper photographer who has run the gauntlet of top local stories, from the church fete to the giant charity cheque.

Or, if you’re planning a wedding, why not give Derek Pye a call? You’ll see why you wouldn’t want to when you visit his site. Not updated as much as it should be, but then Derek is probably busy shooting weddings.

If photography-related cutting satire is more your thing, try The Russian Photos Blog. Beware if you’re the kind of business that likes to run dodgy rights-grabbing competitions or you’re a micro-payment stock photo agency though. You might be the subject of a future article.

Finally, for a soberererer (easy for you to say, you’re not drung…) view of the professional photographic industry, news views and general bits and bats, I highly recommend the Neil Turner and Black Star Rising blog sites.

And now, I’m off for a week of R&R in Austria. Please behave while I’m away, and try not to miss me too much.

Auf wiedersehen!

Tim

A Poke in the iStock.

I was hoping to ignore the insane ramblings of the micro-payment stock photo community for a while, but then this happened:

It’s finally dawned on someone at iStockphoto that although it should be easy enough to make a profit from selling something you’re given for free, really it’s a lot harder than it looks (poor diddums). But for anyone who missed it, here is the signed confession from the boss of iStockphoto, Kelly Thompson:

“Since roughly 2005 we’ve been aware of a basic problem with how our business works. As the company grows, the overall percentage we pay out to contributing artists increases. In the most basic terms that means that iStock becomes less profitable with increased success. As a business model, it’s simply unsustainable: businesses should get more profitable as they grow. This is a long-term problem that needs to be addressed.”

fireworks night bonfire

Flaming stock images; they're everywhere!

The answer? To kick contributors in the teeth by lowering percentage payouts, which will work out as little as 11p per image sold, and to move the goal posts to make it harder for contributors to sell enough photos to graduate to the higher percentage payouts. Nice!

What Thompson is saying is that microstock simply isn’t viable as a model for selling photography. Ignore the reference he makes to percentages, they don’t change just because the business grows. It’s just that the costs of running such a scheme are too high – storage, admin, quality checking, maintenance. Rather as the model for supplying images to micro-payment stock sites isn’t viable – equipment, software, storage, maintenance…

I won’t go over the entire mess here, even though it would be exquisite fun. Instead I’ll point you to Jeremy Nicholl’s excellent post on the original announcement, and the iStockphoto contributor forum where you can indulge yourself in hundreds of pages of iHate from its own contributors here, here and here.

What I do wonder though, is now that the True Followers of the iStock dream are waking up from their torpor, what’s next? Many on the forum talk of leaving iStockphoto, and many may leave stock photography altogether as they realise the difficulty of making it pay and the costs involved in participating. Could a mass exodus to other sites or out of the industry affect prices for buyers? Could it cause problems with licensing across different agencies if contributors switch their collections? My feeling is most will sit tight and wait for the next round of abuse as the new model fails to raise enough profit for iStock’s owners.

And will the lower-end designers start to desert iStockphoto and other exploitative sites if they see fellow creatives being hurt? I suspect not, because if micro-stock sites get too expensive they’ll switch to other methods – a bit of Grand Theft Flickr, or Google Images larceny. The problem is, too many people have been told that photography is cheap, and despite all the evidence to the contrary they’ll continue to expect what they’ve grown accustomed to.

What might happen (and is already starting to happen in my professional experience) is that the better designers and their clients will eschew microstock, or at least treat it more as a last resort. After all, if its reputation as exploitative and unsustainable is really starting to gain traction, would you want your business to be associated with that?

Crikey! Let’s save some money!

Many businesses are understandably looking to cut costs in these tricky times. Since the start of the credit crikey* one area where businesses have sought to cut those costs is in the photography they commission. They have looked to achieve this either through using more stock imagery (though that often ends up costing more than commissioned work) or by shooting the photos in-house, using whichever member of staff might be available and have a suitably “professional”-looking camera.

Of course I’ve watched as some of my own clients have gone through these motions, though I’m glad to say that for the most part they come back to me once they realise it’s not so easy to get the photos that help their business do better.

For many marketing managers though, the quest continues. The camera manufacturers keep putting out the hype about how their camera will help you shoot like a pro (didn’t the last camera they made promise that? and the one before it, and the one before that, and the one…) and off they go to the camera shop, or Amazon, with the company credit card in hand ready to splurge on the latest piece of Japanese jewelry, to the tune of a sum not dissimilar to a day’s fee for a properly-equipped professional who will have some things the Nikanon Powercool 1,000Ti won’t have; training, experience, an eye for what works and what doesn’t and a view of the design brief for the brochure or website into which the pictures need to sit.

barbary lion

Get closer with your iPhone. Go on, I want to see what happens…

So when I saw this headline “The iPhone Fashion Shoot” I thought “here we go again.” Or something along those lines. Because many will see such titles and think, well if the iPhone is good enough to shoot fashion photos then it’s good enough for the company headhots! To those people, I suggest reading the article first. It’s certainly interesting to see what is possible with a humble iPhone, several thousand pounds’ worth of lighting in a studio, with hair and makeup artists primping models to perfection, and after the shoot having all the shortcomings of the original shots taken out by a lab of Photoshop professionals.

The point is, it wouldn’t matter if the iPhone had the most incredible built-in camera in the world. The camera doesn’t take the picture, the photographer does, and the camera can’t even conceive a photo before it’s taken – again, that’s what the photographer does.

To the credit of the author of the iPhone piece, they admit the phone itself is just a tiny part of the process. In effect, they were just looking to see what was possible, regardless of the other requirements of the shoot, and to that extent it was an interesting experiment.

But if you have a company and an iPhone, or even a camera bag full of all sorts of expensive toys, I would suggest you think about the one piece missing from your Billingham bag of shiny things. The professional.

*A phrase I first saw used by the World’s greatest living wedding photographer.

What price a portrait?

corporate portrait of businessman in Bristol

A corporate portrait can be more than a mugshot.

I should start by explaining that this article isn’t talking about family portraits or photos for the mantelpiece. What I’m talking about here is the business portrait. The corporate headshot for the profile page of a commercial website, newsletter or chairman’s statement in the annual report.

Why is this distinction important? Mainly for licensing reasons. If you go to a high street photographic studio and have photos taken you will probably pay about £30 for a sitting, and £100 for a print to hang on the wall. And personal use is all you’ll be allowed of that photo. Commercial use would require payment of an extra fee, and I suspect most studios wouldn’t be happy handing over an original digital file for that use as you could then get your own reprints done, which would of course breach the photographer’s copyright.

When you have a photographer visit your offices to take portraits for the company website/brochure etc, you’re not paying for prints for personal use (though you can probably buy those if you want), instead you’re paying a licence fee to use the images for corporate use. This is a different kind of agreement with the photographer and the pricing structure is different.

Of course if you book a photographer and then just have a single headhsot done, it can work out relatively expensive. Perhaps £250 to get a small selection of images for use across various media. But if you line up a few headshots to be taken at the same time, the cost will rise but the individual price for each headshot will drop quite dramatically.

It’s often quite difficult to explain this concept to clients who will say “well it’s only some portraits, they shouldn’t take long.” The thing is, in commercial and corporate photography, it isn’t just the time taken to get the shots that you’re being charged for, but also the commercial (as opposed to domestic) value of the photos. Remember, these photos are part of your marketing, and hopefully will help your business make more money. They may not be used as prominently as your product shots, or general photos of your business operation, but they’re all part of the mix and to have any value to your business, they have to be good. Which requires skill, time and equipment to achieve.

In short, you need to give the humble head and shoulders photo some respect and also understand that what you’re paying for is a combination of the photographer’s skill, experience and time on the commission, as well as a fee for the commercial exploitation of the results.

And what is that worth? As I said earlier, if you hire a photographer to take just one headshot you could easily pay £250 for that, maybe more. Get a batch of portraits done in half a day and the rate might rise to around £500, but if 10 portraits are done, that works out at £50 per head. That’s less than you’d pay for a 10-inch print to hang on your wall at home, and your clients can’t even see that photo. Unless they’ve broken into your house.

How Pro is your Profile?

According to 90% of statistics, 75% of all life forms on Earth are either on Twitter, Facebook, Linked In or all three, while the remaining 25% haven’t developed opposable thumbs and don’t have broadband yet.

Ok I just made all that up, but statistically speaking I’m probably right, and anyway it’s fair to say that if you’re reading this article, you’re also (and probably simultaneously) chatting on Facebook, tweeting and maybe updating your Linked In account, or somesuch useful activity.

What you might also be doing is uploading another comical profile photo to one or all of these accounts, but if you’re using any of them as a way of presenting your “professional” self, should you really be uploading that photo of your bottom with the comedy mustache and glasses? Do your clients really want to see you, lobster-like from the beach, wearing a jaunty party hat, a bottle of wikkid, or whatever in your hand?

Even if your photo is more sober, do you look like one of Interpol’s most wanted; or as if you work in a stationery cupboard, surrounded by files, papers, shelves and broken fax machines?

self portrait of tim gander

The model wasn’t much cop, but at least he’s recognisable.

Your profile photo might be just a couple of hundred pixels, but that’s even more reason to make the most of each and every one of those babies. It’ll be the first thing anyone looks at when they see your profile, or any comment you make on a social or business site. So make it work for you; make sure it’s clear and makes a decent impression.

That isn’t to say it can’t be humorous, but remember that your sense of humour isn’t everyone’s cup of tea. My photo is straight and simple, but at least I’m recognisable from it.

So often, that valuable little space on the web page is wasted with a photo that is too detailed to make sense, and the subject of the photo is so small in the frame that their own family couldn’t recognise them. But whether you’re beautiful or have a face like mine, what people want to see is you. They want to know what the person behind the Facebook account or Twitter conversation looks like because normal people engage and do business with other normal people.

Hiding behind an obscure photo, pattern or, perhaps worst of all, a blank space can make your comments on blogs and in discussions look like spam. People want to know you really exist, that you’re not hiding behind a phishing scam. It’s one more opportunity to make an impression and (oh how I hate marketing speak) “build your brand” *gag*.

So do yourself a favour. Get a decent photo, get a friend to take it. If you’ve hired a photographer to take pictures for your business anyway, ask them to shoot you a profile photo with decent lighting. Then stick with that picture for as long as possible, because it will be what people come to recognise you by on all the forums and sites you engage with. Keep changing it, and people will lose track of who you are.

Now go, get it done and don’t let me catch you looking like a drunken party closet terrorist again.

It ain’t Orphan ’till the fat lady sings…

stop43 viral image

If the DEB becomes law with S43 in tact, your photos become fair game.

Today’s the day. Not only will Gordon Brown pay a little visit to Buckingham Palace to ask if he can dissolve Parliament (yes please!), and give us our chance to vote for the frying pan or the fire, the blunt axe or the sharp one, but it’s also the day the Digital Economy Bill gets its Parliamentary debate (such as it will be) and will either be voted through in the wash-up, or dropped. If it goes through, it may or may not include Section 43 which deals with orphan works.

In the Parliamentary equivalent of a smoke-filled room, all the horse trading between vested interests, and personal ambitions of departing politicians with an eye on their post-political careers, will come into play. Forget democracy, this is a seedy little private auction for business and career interests.

There is hope though, even at this late stage. A couple of days ago, the conservatives announced they would oppose Section 43. But of course there is still a risk of a last-minute change of mind (they are politicians after all), and we’re still not entirely sure which way the Lib Dems want to go. They’ve made encouraging noises about how Section 43 should be changed, but no clear commitment to oppose it at this stage. Personally, I hope they have the integrity to oppose the entire DEB on the basis that one afternoon isn’t enough time to debate anything as complicated and contentious as this bill. If they do that, and the Conservatives stick to their announced opposition, the bill would fail to be passed.

We have to believe that at the very least, Section 43 will get dropped. The amount of time and effort expended by my colleague photographers in fighting this ridiculous bill could have been better spent doing our jobs or completing VAT returns and getting our books up together for the end of the financial year. But no, some daft politician somewhere managed to come up with a system of dealing with orphan works which was so insanely un-balanced and damaging to our profession that we had to pour all our efforts into this.

And before you start playing your violins for us, remember that even if you are not a professional photographer, even if you are not based in the UK and even if you only take photos of your drunk pals on a Friday night, if some commercial or political organisation thinks your pictures are worth stealing and using without payment or permission, the orphan works legislation would affect you. If you’re in a photo taken by someone else that gets used without payment or permission, this legislation would affect you.

So let’s wish Gordon a nice trip to the Palace and hope all this effort has paid off.

Read more and keep up with latest developments here: copyrightaction and here: stop43

Jeremy Nicholl’s excellent blog continues to inform on the developments. Click here for more.

The public are getting wise, proceed with caution…

Friday Thought.

Commercial and public organisations are constantly on the lookout for new ways to engage with customers and the general public. This is understandable and very easy to do now that the internet is highly interactive. Done properly, it can work very well.

However, not all such campaigns are successful in attracting positive PR. One popular idea is to engage with your public by asking them to give you free stuff. Most often, for obvious reasons, photos.

A classic example is when some bright PR spark decides that it would be “cool” if customers sent in their best photos for the company to use for free in its web site, advertising and publications. The conditions for giving the business this free stuff will normally be couched in very legalistic terms, with conditions so harsh, unforgiving and one-sided that only the clinically insane would take part in such a scheme. The bigger problem perhaps is that many customers will ignore the T&Cs because they don’t expect their big, cuddly corporate to do anything underhand or greedy, so they tick the “I have read and understood” bit, having neither read nor understood what they were committing to.

If your organisation is looking into trying this kind of customer interaction, let me sound a word of caution. Amateur photographers are getting wise to this kind of exercise. They’re beginning to understand that if somebody wants their photos, their photos must have a monetary value. Just as if you asked them for the keys to their car, or for a few hours free graft, they understand that while any idiot can give something away for free, it takes a special kind of idiot to do it willingly. And amateur photographers aren’t idiots.

Several organisations and businesses have already bought themselves some negative publicity trying this kind of exercise. The UK’s Environment Agency recently put out a call for graduates, keen on photography, to become free labour suppliers of photos. The BJP wrote an article about it, the EA had to take their Facebook page down at one point, and then finished with a spectacular U-Turn.

Other organisations currently fighting a backlash from photographers include the publisher Archant with their Great British Life photo competition, and Greater London Authority wanting free photos for their new web site. I know there are many more examples, but you get the picture (for free!)

pro-imaging website screen shot

Pro-Imaging advertise competitions as Rights On or Rights Off. Click to see the full list.

Photo competitions which hide rights grabs are another example where photographers, both amateur and professional, have forced a change of terms and conditions, but only after much negative publicity.

The examples of companies which have attempted this particular wheeze and then had to change their T&Cs to be more like a photo competition than a phishing trip is too long to list here, but you can check out the Pro-Imaging web site to see what makes a competition fair, and see which organisers have adhered to the Bill of Rights which has been drawn up through industry-wide consultation.

These schemes and scams keep popping up, and most get battered down by hobbyists and professionals working together for the better ineterests of photography. Why companies and organisations continue to make the same mistakes time after time is a mystery, but I do see the tide turning against this trend for what has been described by others as “loser-generated content”.

So use the internet to interact with your clients and your audience, but don’t ask too much because your clients can quickly swamp the message you intended to broadcast with the ugly sound of protest at unfair practices.