Carry On Lurking

Social media is a funny old place. I can post images to my Instagram account, Facebook, Threads, X… (to be honest, the list is starting to become overwhelming) and see very little activity. Likes elude me.

For the most part I ascribe this tumbleweed reaction to a couple of issues. Firstly, many people are a bit tired and bored of social media. It’s been around a while and the novelty has long worn off.

The next aspect I would describe as Like Fatigue. I’ve experienced Like Fatigue myself, and it’s when you scroll through a feed, see something you like, but don’t feel compelled to ‘Like’ it with a press of the thumbs-up, heart or whatever. It just seems like too much effort!

People are busier than ever. We all have lives to live, jobs to hold down and commitments beyond the digital sphere. Even if we have time for social media, it’s more limited than ever before. This not only follows on to my next point, but also circles back to what I alluded to in my opening line – there’s just too much choice!

Due to lack of time, not only can I not always hit every channel with every picture I take, but audiences drift between SM platforms and might not see what I’ve posted (boohoo me, I know).

Then there’s the dead hand of the algorithm. I’ve lost count of the people I’ve lost track of because the algorithm no longer serves up their posts in my feed. Sometimes I’ll suddenly remember someone whose work I used to like and I have to go and search them out to see if they’ve posted anything I’ve missed. I’m sure I have followers who’ve had a similar experience of losing track of me due to algorithm constipation.

But there is one group who have always existed; the Lurkers. Right from the very start of my Social Media dealings I’ve known there were people who saw my posts, enjoyed them, but never Liked or commented on them. I would be oblivious that they’d seen them at all. Then one day I’ll be on a corporate job, or shooting some PR event, and someone will come to me to tell me in person how much they enjoy my personal project work. Indeed I’ve even had bookings as a result of what someone has seen!

I also suspect some clients book me because my Social Media postings of my personal work have helped to keep me in their minds when it came to booking a photographer.

Bear in mind, the work I post on social media has little in common with my client work, but it clearly has the effect of engaging clients and reminding them that I exist. I’m also convinced it shows people a different side to my work, and they enjoy that.

This last point is a small, subtle, but significant one to me. Shooting personal work can often feel isolating and even pointless. It can also feel self-indulgent to go off and spend time on what might be called non-business work, but because it acts as a soft marketing tool, it’s a mistake to assume it has little value.

While it’s lovely to see a post get Likes and attention from followers, it’s too easy to dismiss my lurkers. So I want to thank them and let them know I appreciate them. I understand there may be many reasons they don’t tap the heart icon, or give my work the thumbs-up, but that’s ok.

My lurkers probably outnumber my active followers, but in my (non-scientific) reckoning they’re also more likely to be clients, or they’re more likely to recommend me to new clients. So I’m absolutely not going to complain about their apparent passivity.

Lurkers, I thank you and you are welcome to lurk all you like. I know you’re there and that’s all that really matters. So as Kenneth Williams never said, “Carry On Lurking!”

Grape Expectations

I am so sorry for that headline. Be assured, that’s the worst pun in this post!

One of the joys of my work is in meeting and photographing creative people who are passionate about their particular field of business.

When this work comes through recommendation, that makes it even more rewarding.

And so it was with Neil Tully MW (that’s Master of Wine to the uninitiated).

Neil, founder and creative director of Amphora Design in Bath, came to me through recommendation, even though he couldn’t remember who’d recommended me.

But that’s less important than the fact that Neil’s requirements were a perfect fit for what I do.

Neil needed fresh images for his professional social media and industry profile listings, but also for less predictable uses. He’s occasionally asked to supply pictures for editorials too, so I bore that in mind for our shot list.

Getting the right variety

A brief like this can seem woolly and vague, but I knew his photo session should cover the following:

  • Plain headshot against white/plain background
  • Headshots with some background interest
  • Feature-style images showing more of Neil in his surroundings

 

Vintage Chateau

The next question was where to do the session.

Amphora Design is the international wine industry’s specialist design and branding consultancy, but that doesn’t lend itself to an easy backdrop for pictures. One office of computers looks much like any other.

After a little more discussion, Neil and I decided that since his business location wouldn’t give us any specific advantages in terms of backgrounds, his home would be the better choice.

It turns out that Neil’s home in rural Somerset had the perfect combination of light, space and architectural interest to give us options for everything we needed.

A handsome, period building with room to set up a backdrop and lights, we also had a choice of feature backgrounds. Tall windows meant I could use natural light too, even though the day was quite grey.

A wonderful finish

We got the headshots done first because they’re the ‘safety shots’. If nothing else quite works, at least you’ve got the basic portraits in the bag. Headshots can often end up being rather routine, but on this occasion I had time to add a mix of closer and landscape oriented options which also worked well. They’ll give Neil more design scope too.

Then we moved on to the more editorial-style pictures. Using window light and an interesting, but uncluttered background created a more relaxed, less formal set of pictures. Perfect for PR and editorial use.

And before we knew it, we were done. A tidy set of images, taken over a couple of hours of conversation and laughs, it barely felt like work at all.

But that’s the joy of meeting and photographing creative people who are passionate about their particular field of business.

If you’re passionate about yours, but your images don’t show this, drop me a line and let’s get started.

Cheers!

Tim

 

 

Is Video The Answer?

Is video the answer? Well that depends on the question. This is the second in a short series of articles discussing the various pros, cons and considerations needed to get the most out of video. You can read the first in this series here.

The Fundamental Question

So I’m starting with the fundamental question you should ask yourself, “does my business need video?”

Certainly it’s hard to avoid these days; from YouTube to Instagram, TikTok, Facebook and frankly any platform you care to name, video has become a solid part of any social media activity, but that doesn’t necessarily mean your business has to jump in to keep up.

If you want to jump to the spoiler, just scroll to the bullets at the end of this post. If you want more in-depth reasoning, read on.

The first factor to consider is whether your clients/prospective clients would learn anything from the addition of video to your communications. If you just want a ‘vanity video’ that’s fine, but be aware it might not appeal to those outside your organisation.

So flip your perspective and start from the client point of view. Ask whether you think they would sit through a 60-second clip that showcases your product or service. If your video doesn’t say something fresh and doesn’t get to the point quickly, you could be wasting your resources.

You might at this stage consider whether stills and text might not serve you better. Plus if you haven’t got those nailed down on your website, are you sure you’re ready to jump into video?

It’s all too easy to get bedazzled by stats that tell you there are a billion videos uploaded to the internet every 15 seconds, but that doesn’t mean anything. If what you upload doesn’t serve your cause, it isn’t doing its job.

What’s Your Story?

This isn’t to say you should avoid using video at all costs. In fact there are many businesses missing a trick by avoiding the fundamental question altogether.

The reason will often be that they don’t believe their product is worth a video, or that it wouldn’t work because it’s a ‘boring’ product or service. But most businesses have a core story to tell. It could be about their product/service, or it could be about their capability. At the absolute basic level, it might not be about what they sell so much as about the team that makes it all happen; their people.

The people that make up an organisation are often their greatest asset and as humans we like to connect with the experiences of others. So why not bring out the human side of your business? Showcase who you are, not necessarily what you do. Short colleague interviews could be one idea to consider.

Flip It Again

This option can be more complicated, but consider asking your clients what they think about working with you, and commit their views to video. Testimonials are a powerful tool, but with video testimonials remember to keep asking the question, ‘if I wasn’t me, would I watch this?’ They need to be concise. They also need to avoid being self-indulgent (ie too long!)

Time Is Money

Yes, the longer your video is, the more expensive it’ll be to produce. Longer videos require more footage and more editing, and editing costs really can spiral quickly. Think about your own attention span and ask how long you’re happy to sit and watch a product/service video. I bet it’s not much more than 60 seconds, 90 tops.

So you could spend £thousands on all the footage and editing, only to have no one watch the result beyond the first 30 seconds. I’ll wager there are plenty of people who pre-check the length of a video before they’ll even click on it. If they see it’s two, three or more minutes long, they might not click Play at all!

Takeaways (things to ask yourself)

  • Is your product or service suited to video explanation/promotion?
  • Who is your audience and what do you want them to take from it?
  • How short (not how long!) does your message need to be?
  • Would you be better off with a series of short clips?
  • How will you promote the video (and where will you host it) once it’s made?
  • Are there other areas of your website and marketing which need attention first?

That’s a Wrap!

I’ll keep returning to this subject because there are as many angles to cover as there are kinds of businesses in the world, so no single article can cover every scenario. However I hope this has got you thinking about the basics before launching into something that requires time and commitment (and not inconsiderable funds).

In the meantime, if you’re considering dipping your toes into video and would like some personal advice, feel free to drop me a line.

Thanks for reading!

Tim Gander is a freelance photographer and videographer based in Somerset. He covers all aspects of corporate communications, serving clients in the South West, centring on Bristol and Bath. You can see examples of Tim’s video work here.

Why Media Studies Are More Important Than Ever

Where are we now?

Media Studies is a subject which is often viewed with disdain, sometimes suspicion. Certainly at GCSE level it’s often seen as a less academic subject, a bit of an easy one. And to my discredit I’m pretty sure I’ve held that view too. To be honest, I hadn’t given it much thought for many years, but either way I’ve certainly changed my mind now.

I would go even further and say that the subject very much needs to be brought to the fore, studied at all ages and all levels. No longer a Cinderella subject, it must be taught at a high-quality and given the same standing as any ‘mainstream’ subject.

Why this shift in opinion? And why am I bringing this up now? I can give the same answer to both questions – because we’re all now so immersed in media, we barely even recognise it, and when we do, we often misunderstand it.

So What’s the Problem?

Traditionally we think of ‘the media’ as being newspapers, magazines, television, radio, with the internet now a part of how those traditional media operate. But of course social media is also a large part of the media we consume (possibly the largest part).

The information we gain from sites such as Twitter, Facebook and similar are an un-edited deluge of personal opinion (often fed by exposure to other, un-edited social media opinion). It’s trite to say information can be disseminated at break-neck speed via these channels, what is less trivial is the effect it can have.

In particular when the information is untrue, contradicts the truth or even distracts us from core issues, the harm this un-edited information can cause has a real affect on our understanding of events and issues concerning us.

How Can Media Studies Help?

One of my pet peeves is the derogatory use of the term ‘mainstream media’. The term itself is useful to describe the main channels. However those who use it with disdain usually neither understand what they mean by it, or have any real understanding of the media organisations they’re trying to deride. It could even be argued that social media is now mainstream.

I’m not suggesting media studies should be used to simply to fill this knowledge gap. I happen to believe everyone would benefit from it. We can all have a better understanding of all the media we interact with if we start with a broad knowledge of how it works.

We need to become more analytical and critical of the messages we see, regardless of their source. The strained relationship with the truth that we’ve witnessed from Vladimir Putin and, sadly, from our own government is easier to analyse if we have the tools to dissect the message.

Who Should Be Studying Media?

Now I’ve said that media studies needs to be taught at all levels, and by this I mean at least from same age as sex education. We need to start from a young age. With children exposed to 100s, even 1000s of media messages a day it’s vital they have the knowledge to understand what they’re consuming. Their lives are a world away from the 3 channels of TV I grew up with.

Conclusion

Our understanding of the world around us, from local to national, climate change to conflict, is shaped not only by the information we receive, but also by our understanding of the channels by which it comes to us. If we don’t understand the mechanics behind the message, we cannot analyse the message itself. And if we can’t analyse it, we often take it at face value.

In that instance, information becomes weaponised and dangerous. Having the knowledge to counter this would be truly liberating.

IT’S BACK!

After all the grief and uncertainty of the past 15 months, it was a genuine pleasure to be back photographing the SOE Skills Challenge at S&B Automotive Academy in Bristol last week.

There were all manner of Covid securities in place, including testing of all participants and support colleagues (myself included), mask-wearing, cleaning and social distancing.

My Role

Regular readers will have seen me write about this before, but of course last year’s event was cancelled. This year was my 6th Skills Challenge and while it’s become familiar photographic territory for me, each year I try to bring something new to the coverage.

One of my tasks during testing week is to supply “rush” images for the PR team to use for social media posts and updates during the event. I’ll usually choose a selection of the morning’s images and supply these ready-formatted for easy upload to Twitter, Facebook and so on.

Bringing Something New

This year, in addition to those rushes, I decided to deploy my 360 camera so people could get a better sense of the environment and context of the event even while it was happening.

As a result of the interactive 360 panoramas, SOE’s Facebook posts achieved far greater engagement than had been seen previously. For Twitter, the regular still images were perfect (Twitter can’t display 360s properly unless there’s something I’ve missed!)

I don’t have access to SOE’s social media statistics, but my contact was astonished to see how much more widely the posts were liked, shared and commented on compared with previous years. Much of this will have been down to the more immersive 360 images like this one:

As I say, I also supplied regular stills to support the social media posts and of course I’ve since edited and supplied the high-resolution files for SOE’s web and print publications. The images will also be used at the awards ceremony in September, which I’m looking forward to covering too.

Shining A Light on Vital Workers

What I love about this event is how it brings a focus to skilled technicians whose work is vital, yet rarely seen or acknowledged. Next time you’re on a bus or coach, or see one going about its duties on Britain’s roads, you know it’s there and working because of the skills and dedication of engineers, many of whom work unsociable hours to keep our public transport running smoothly.

Next Year?

So now I have a little under 12 months to think about what I will bring next year to keep my coverage fresh and evolving. It might be a change of approach or technique, but I already have a couple of ideas. I guess you’ll just have to watch this space to find out!

Sweet Luxury

The other day I was asked to come into a business in Bristol to undertake a portrait session so members of staff could post to Twitter and LinkedIn with fresh, up-to-date (and importantly, professionally-taken) profile photos.

The pictures were taken at the end of an in-house social media training seminar, and I suspect this helped convince attendees of the importance of a decent avatar portrait. I believe this kind of training is an excellent idea for businesses wanting their staff to help promote the brand on online platforms, and of course a clean, clear profile photo gives their posts greater gravitas.

What made it for me though, apart from the lovely welcoming people I got to work with, was the huge amount of space I was given to work in.

If your business has just taken over larger premises and you haven’t quite expanded into it just yet, take the opportunity to make headway on your headshots. While the entire office isn’t crammed with furniture and people, it makes a great space to work in and I can light the portraits better than if I’m shoehorned into a stationery cupboard, or a board room with an immovable table filling it.

Of course once you’ve filled the space, I’ll need to come back to photograph all the newly appointed team members. Don’t worry though, as long as there is room enough, I can make the lighting work. It’s just so much nicer when there’s space a-plenty.

 

Post Apocalyptic?

Yesterday I was nominated by my friend and office colleague David to take part in a Facebook seven-day black and white photo posting challenge. A personal photo each day, no people, no caption or explanation and I’m meant to nominate someone else each day.

Now much as I love David, he knows I’m not a massive fan of this kind of thing, but he’s a big fan of my photography so couldn’t resist just to see how I’d handle it. He also likes to watch me squirm, so that’s two excellent reasons for him to nominate me.

You might wonder why I’m not a big fan of this kind of thing then. Well, since you’ve made the mistake of asking, I’ll tell you.

I’ve been on Facebook for, oh I dunno, many years. Twitter and Instagram too. Over the years I’ve posted pictures I’m very proud of and some junk I probably should have left on my hard drive or in my head. Of late I’ve been working to get my feeds looking more consistent in quality, more coherent in style and less scattered with random junk. This kind of posting challenge may not help.

Therefore I’ll have to be careful that what I post adheres to qualities I can be proud of. Tough to do every single day. But that isn’t the only reason – When I post pictures online I’m aware there is a trade-off happening; I’m exposing my work to a wider audience, getting more eyeballs on my pictures and helping my search engine optimisation, while the social media platforms are benefitting from a constant supply of free content and data they can mine, monetise and aggregate for future, as yet un-defined purposes.

Perhaps I’m being too conspiracy-theorist about this, but here’s a final point to consider; I’m meant to nominate one person every day of the challenge. That’s seven people over seven days (and even I remember from my school times tables terrors, that comes to 49). Each of those 49 people is meant to nominate 7 people, so that’s 343. 343 x 49 = 16,807. You get the idea, if nobody drops the chain we’re quickly into millions of people posting more millions of photos (I tried to work it out, my brain melted).

So mana for Facebook as it keeps people going back to their pages, interacting and laying rich soil for the advertisers who pay Facebook to display their wares in our feeds. We’re all working to feed it like we’re being paid, feeling guilty if we don’t, and so it goes on.

Thankfully we’re not all robot slaves. I was the only person David nominated during his 7 days. My wife got nominated, made it to day 4 and then forgot to continue. There is hope for the human race when we don’t follow the peer pressure and the made-up rules.

So my plan is to post a photo each day, only nominate if I can think of someone who would like to be nominated and I’ll state here that I won’t be accepting future nominations for this kind of thing. If it’s a nomination to be King of the World, I might accept that, but not another photo challenge please.

How Soon Is Now?

Well that’s got The Smiths fans reading. Hello, both of you.*

What that slightly odd headline is nodding towards, in a painfully contorted way like Morrissey performing William, It Was Really Nothing, is that while a photo might be taken for quick social media use, bear in mind you may wish to use it later for other things.

So, what difference does it make if you approach the task with only Twitter or Facebook in mind? You might want to ask yourself if it matters there’s only half a person in the frame, or the resolution is poor.

Stop me if you’ve heard this one before, but your photos and your brand should work hand in glove across many media. The quality shouldn’t oscillate wildly from one media to another otherwise your message is going nowhere fast.

The point of photography is to communicate your message; get it wrong and the world won’t listen.

I hope this post has per suedehead you that such a little thing makes such a big difference.

*The more astute amongst you will have spotted a few familiar references and one rather painful pun.

Tunes On, Pop-Up and Drop In

I tried something a bit different yesterday, some might even call it radical, but let’s not get carried away.

Some background first; My office is based in a shared work hub in Frome in lovely Somerset. Here I can do my editing and admin and because the building hosts several other businesses, I have contact with a range of people working in everything from the charity sector to web developers, app developers, event stylists and many more. There’s even an oil rig support business here, which I suppose is handy for the North Sea.

A portrait photography setup with lights, backdrop and camera on a tripod.

My go-anywhere portrait studio is perfect
for business headshots.

Over the past year or so many new businesses have taken up office space at the work hub as it’s expanded, and I realised there might be an opportunity to help them with a simple, social media portrait session.

Normally if I go to a single business to spend time taking corporate portraits I’ll charge a minimum of £250+vat, and more often than not it turns into a half-day at between £450 and £600, but this would be prohibitive for many of the micro businesses based in the hub. So how about setting up a pop-up studio in the communal space and offering a quick portrait session to anyone who wanted to come along and just charge for the images they download?

Obviously I had to keep the deal simple and decided to offer a no-sitting-fee session with downloads starting at just £30 including VAT for a small file suitable for LinkedIn, Twitter and the like, with a rising scale of fees according to the size of file downloaded.

The day went pretty well, especially since it was a first time for this event. I came in for 08:30 am to set up my studio, organised some tunes to add a relaxing ambience to the space and made test shots before the first arrival.

Black and white business portrait of David Evans of Ghost Ltd

The portraits are designed to be simple and clear so they’ll work right down to avatar sizes.

I had a steady trickle of people (I wouldn’t say I was killed in the rush) and I got the impression that even some of those less keen to be photographed actually quite enjoyed the experience.

I delivered the images in personal galleries to each of the sitters just two hours ago and the portraits have already started to sell!

What was even more encouraging was the number of people who expressed an interest in getting more

photography organised in future for things like website refreshes, so there was a promotional side-effect to my cunning plan too.

It’s possible I’ll turn this into an annual or even six-monthly event because I’m sure as word gets around, more people will want to sign up. In the coming days I’m going to make contact with other hubs in the area to see if they would like to host something similar. This little idea could grow.

 

TIGA Feats

Last week I was at the annual TIGA Games Industry Awards to photograph the gathered great and good and the award winners in particular.

TIGA is the non-profit trade association which represents the digital games industry in the UK, and this year’s awards were presented at The Assembly Rooms in Bath, a historic venue contrasting with the relatively new art of game design.

I’ve covered a few events at the Assembly Rooms over the years, and though it’s a lovely building it’s always quite tricky to deal with the very low-level, yellow lighting in the Great Octagon (see this post on a similar recent challenge), where delegates gather for drinks prior to being seated in the main ballroom which, depending on what the lighting guys have set up, will be a whole new challenge.

Normally I’ll use on-camera flash of some sort for the drinks reception, and then portable studio lights directed at the stage to cover the dais and awards presentations up on the stage, but this time I decided to use available light for the drinks bit, and hand-held flash for the awards as I had to be super-quick for the presentations. The client didn’t want the photography to hold up proceeedings. There were a lot of awards being presented, and I needed to be nimble to get a shot from each one – the studio lights can slow me down as they don’t always charge back up fast enough to be ready for the next photo.

In between covering the flavour of the evening and the awards on the stage, I was also nipping backstage to send images out from my laptop in order that social media coverage could have pictures live on the night.

A pretty long night and tiring too, but great fun and an interesting insight into the gaming industry. I’ll be back at The Assembly Rooms before the month is out to cover the Regen SW Green Energy Awards. I can’t wait to see what the lighting engineers do this time…

In the meantime, here’s a small selection of images from the night:

TIGA delegates chat, drink, network in the Great Octagon, Bath Assembly Rooms

Delegates mingle and drink prior to dinner and the awards

Screen showing TIGA awards twitter activity

Social media was broadcast live to the room

Delegates at dinner enjoying the awards presentations and speeches

Capturing the fun of the evening

Actor and voice artist Corey Johnson comperes the evening

Compere Corey Johnson, actor and games voice artist, keeps proceedings flowing

TIGA gaming industry award winners receive their prize

Awards are presented, speeches are made