Tim Gander’s photography blog.

Photo case study: Location portrait.

I’ve written before on the subject of Photoshop, the pitfalls, dangers and terrors, but “meh”, nobody listened so I thought I’d show a recent example of where I have used some photo manipulation to benefit the final photo.

You see when I shoot for corporate clients, I prefer to get things pretty much spot-on in the camera, rather than taking any old muzzy smudge and hoping I can sort it all out later on the ‘puter. I have heard tales of “professional” photographers who work this way, and it tends to end in tears and a lot of wasted CEO/staff time, not to mention the wasted marketing budget, because by the time somebody has spotted that the Emperor’s new clothes are in fact a figment of the imagination, the cheeky little monkey with the winning smile and the expensive looking camera has caught the next plane to Rio with the company cheque already safely banked.

I digress; back to Photoshop, or to use the verb form, “photoshopping”. Not to be confused with the act of shopping for photos.

In the case where I was asked to get a website cover shot for Clucas Communications the brief was to get a double portrait of Peter and Sibylle Clucas against a white background so the designer could either leave the subjects against white or undertake a cutout more easily. In the event the final shot is used as a cutout against a white page, which works well.

That would seem easy enough, except that the shooting conditions were tricky (to get enough space we ended up setting up the shot outdoors with portable background and lights), so these were not perfect studio conditions. My one compromise then was that I knew I could get the background white-ish, but it wouldn’t be fully white as if we were in the studio with perfect lighting.

Below are the results, and the sharp-eyed among (amongst? amo amas amat?) you will notice that pretty much all I’ve done is go at the background with the dodge tool to lighten the highlights (only affecting those areas which are already almost white) to achieve a perfect whiteness any soap manufacturer would be proud of.

 

before and after photoshop examples of corporate portraits

Spot the difference. Can't see it? Oh well...

And despite the fact that most weeks I’ll have to listen to some smart Alec or Alice telling me what I can fix in Photoshop, I still stick to the principle that for my work, Photoshop is great for removing the dust spots that are the curse of the digital SLR and correcting the odd colour cast and generally preparing an image so that it is technically viable for either print or web. I’m not going to make a rainy day sunny, or drop the Taj Mahal into the background to make the view from your office window look more interesting. If that’s what you’re after, you’ll be wanting a different breed of photographer. One that will probably be in Brazil by the time you realise those “interesting” photos are in fact junk.

Photo case study: Group work.

corporate group photo in Bath

The team look relaxed, even though we’re shooting outdoors.

Perhaps the least well-understood area of corporate photography is the group shot. So often the result looks like the subjects have been forced against a wall and are about to be shot for desertion, or they’re lined up like in a wedding photo, minus the bride and groom and not even a slice of cake as an incentive to be there.

There is often no thought to style, composition, lighting or location, or real idea of why the photo is needed in the first place. Just a vague notion that a group shot would be a “good idea”.

Of course the alternative is to buy some random group pic off an internet photo library, but the saccharin smiles, the unrealistically beautiful people – your clients know it’s not you or your business, they’re no fools.

To be fair, the corporate group photo can be quite a challenge because there are lots of busy people to bring together at one time and on one day, and in all likelihood there will be little time to take the photos, added to which; who here likes having their photo taken? No, I didn’t think so.

Then there’s the lighting, location, wardrobe decisions. If not planned properly, it can all get a bit fraught.

mobile studio photo lighting

Using mobile studio lights gave the photo a more polished look.

So I was pleased to get a call from a long-standing contact, Corrina Cockayne at Target Chartered Accountants in Bath, who was organising a group photo for the corporate finance team. I say pleased, because I knew Corrina would be organised and efficient and would have thought about why this team shot would be useful. In this example, it had been a while since any PR had been done and the team had evolved quite a bit.

The plan was to use an outside location in Bath, and Corrina was already thinking along the right lines – considering what people would wear, what the background should be and getting in touch with the council to check for permissions etc.

My job was to liaise with Corrina, talk over the options for locations and lighting, scope out the location before the shoot and be there in plenty of time to set up and take the photos before the group arrived. I wanted to keep their waiting time to a minimum.

Because of the constraints of the location, I couldn’t spread people about too much or I’d risk all kinds of distractions in the background, but I knew the lighting was going to make this group shot stand out from the usual Crimewatch lineup.

In the event, even though it was “just” a group shot, everyone put in a  good effort and wore their best smiles, and the end result reflects the approachable professionalism of the team. A good example of how a group shot can work and be a useful asset in the client’s photo library.

Taking the long view.

 

austrian mountains

Gratuitous pretty photo as metaphor for taking the long view.

 

It’s all a bit doom and gloom in light of the latest government spending review (aka GSR, or gun shot residue since someone will have to pull the trigger), so I thought I’d offer an opinion from my own perspective as well as show you a pretty photo that might help calm the raggedy nerves.

I know I’m “only” a commercial photographer, but the benefit of what I do is that I get to see inside a variety of businesses, each with their own strengths, weaknesses and difficulties to face as we all find ourselves caught between the axe man and the tax man. Of course, what is common amongst the businesses I get to visit is that they all want to update their marketing with fresh designs and imagery because not to do so is to risk becoming invisible amongst the welter of competing businesses on the web.

Now I don’t want this to be yet another article extolling the virtues of online marketing. There are enough web, e-marketing and search engine optimisation gurus out there to fill the Titanic many times over, and many are about as useful as a busted lifeboat as the economy lists hard to starboard and the icy waters of recession fill the steerage class quarters and… enough of that analogy, you get the picture.

The problem for businesses that need a decent website or brochure and don’t yet have them is that as we face massive public sector cuts AND the hike in VAT, the company budget will never be there to turn a poor or non-existent website or brochure into a useful marketing tool. Those businesses that have delayed too long may have to fare this storm with nothing but whatever they have right now, which might be no more than a poorly designed flyer which does nothing but demonstrate the startling array of text fonts and colours available on the MD’s nephew’s computer.

Alternatively, companies can start to spend not less, but more wisely. Taking the time and effort to find the real experts in whatever needs doing. Of course I mean finding the right commercial photographer (not a mate’s wedding photographer), as well as the professional web designer, graphic designer, copy writer and marketing expert so that the resulting website, brochure or leaflet, all work much harder and have a much longer shelf life.

I know this all sounds dull and isn’t producing belly laughs, but however ghastly this recession is or continues to be, one thing is certain; it will end one day, and businesses that have invested carefully in whatever areas of marketing work for them will find themselves stronger on the other side, and without Leonardo Dicaprio’s frozen, lifeless fingers still gripping whatever piece of driftwood has kept them afloat while they await rescue or the receivers.

Case study: Just say cheese!


cheesemaker taking sample from cheese block

Dairy products director Simon Clapp takes a cheese sample.

 

Mostly I use this blog to “air my views” on whatever has occurred to me that week, but this week I’d like to offer you a case study from an assignment I shot earlier this year.

Corporate and commercial photography doesn’t always have to consist of serious suits looking stern, important or entrepreneurial across a boardroom table.

As this set of pictures shows, sometimes I can be called upon to take pictures of a different kind of entrepreneur. It might not be obvious that that is what they are, but although the Clapp family business has been farming this site on the Somerset Levels for generations, they continue to pioneer new working methods and products while keeping their cheeses very traditional and authentic.

 

cheesemaker eats cheddar in view of glastonbury tor

Farm and dairy herd director Rob Clapp enjoys a ploughman's with a view of Glastonbury Tor.

 

For this shoot I was asked to produce a small set of images suitable for inclusion in food and lifestyle magazines and general press releases. The brief was to create a “hero shot” of each of three key players in the operation; the brothers who own the business and the head cheesemaker. Of course I would have happily photographed everyone involved, because in this kind of business every member of the team is vital, but we only had limited time and only so many images would get used.

The purpose of the pictures wasn’t to record the daily working lives of the cheesemakers in a strictly photojournalistic way, but to represent them in more of a magazine style, where I had freedom to choose settings and use additional lighting to give the pictures a more polished look.

I couldn’t have been more thrilled to work with these people. I had a warm reception from the start, a chance to watch cheese being made, and got to taste some of the most fantastic Cheddar cheese ever to pass my lips – I’m a sucker for a proper mature Cheddar, not the stuff imported from Canada which just has the word “Cheddar” written on the pack, but the kind that comes from local producers who know how it’s done. The taste is incredible as it evolves in your mouth.

 

cheese maker holding cheddar cheese

Cheesemaker Billy Melluish does well to pose holding a 20kg cheese.

 

Anyway, back to the photography. I won’t bore you with details, but in essence it involved choosing suitable locations, getting the portable lights set up and adjusted and getting the shots done as efficiently as possible so as not to disrupt the working day too much. Plus I had to work fast as the weather was threatening to turn moist so I needed to get all the outside shots done before I could turn to taking pictures in the warehouse where the cheese is matured, tested and stored until it’s ready for despatch to the shops.

If you like good cheese, I strongly recommend seeking out some Brue Valley Cheddar at Marks and Spencer, or you’ll find it as Pilgrim’s Choice Farmhouse Reserve in Tesco’s.

If you enjoy seeing case studies, let me know and I’ll do more.

From sperm to commercial photographer. An incredible journey!

Many a photographer will tell you they knew their calling right from the age they could hold a camera. Some will boast that they were checking out the possibilities of light and shade even from inside their mother’s womb. Well I can beat that; I was getting ready for the press photographer’s scrum even as I approached my mother’s egg.

Ok, I exaggerate a little there. The truth is, and to cut a soul-crushingly long story short, I’d known since leaving school that I wanted to take pictures for a living, but had no idea how to proceed until someone introduced me to the picture editor at The Bath Chronicle.

school boy feeling sad at school party.

I may have been happiest at “The Chron”. Not all my subjects felt the same way.

From work experience at The Chron to trusted freelance happened pretty quickly, and hitting the FFW button again brings us to where I wanted to be – working for national titles, specifically and almost exclusively for the News of the World, where I spent the best part of two years shooting celebrity nonsense.

However, a fairly terminal disagreement with “The Screws” meant a very sudden exit from the stable of photographers there. Something to do with them owing me about £3,000 in unpaid expenses and them not wanting to pay, as I recall. Nothing important…

So there I was, having dedicated a couple of years of my career almost exclusively to them, to the exclusion of my previously regular clients, and not a lot on the diary. So I picked up my book and tear sheets and started to call in at the other news and magazine picture desks. Strangely enough though, a fistful of cuttings from The Screws doesn’t exactly open doors at The Sunday Times or The Guardian. And after the constant stress and under-payment of one national, my heart wasn’t really in it any more. I could see the industry was going down the pan, and decided to turn the break into an opportunity.

Which brings us neatly to where I am today. I’ve taken my press training and experience, adapted to commercial photography, and combined the two disciplines to give my clients something a bit unique. This isn’t a sales pitch though, so moving swiftly on…

Of course I’ve also had to work on my business skills and adjust to the fact that I won’t get a bollocking for doing everything right. I’ve had to break the instinct to shoot all my pictures from behind a bush in the car park (I’ve found that tends to unnerve some people). But I do enjoy being given some creative freedom, being asked for picture ideas and not having to pee into a bottle in the back of a surveillance van.

I do miss press work sometimes though. When I see a big story break, I might wish I was there to cover it, but apart from the occasional magazine commission, I don’t work directly for newspapers any more. Taking into account all the costs of being equipped to do the job and running a professional service, the fees offered by the press mean they’ll be drawing on an ever dwindling number of professionals who can still afford the cost of working for them. I’ve grown up and moved on to where I can be of most use, and still make a living.

This article is soon to be a film starring Jim Broadbent and Matt Damon. If Matt can fit into the sperm suit.

What does the photography client want?

This maybe a dangerous question to ask, but then they don’t call me Mad Crazy Tim for nothing. Ok, so they don’t call me Mad Crazy Tim, but it’s a dull Wednesday morning and I’m struggling for jokes here…

I ask the question because while some of my articles are aimed at those with a passing interest in photography, some at designers and others at the voices in my head telling me to burn stuff, I’m also aware that existing and potential clients sometimes swing by and read these articles, so this time I’m asking them/you the question – cue close camera shot of my screen as I type, á la Carrie Bradshaw:

What does the photo-buying client want?

Hmm, that’s not as sexy as the stuff Carrie asks.

female with brain activity recording cap on.

If only I could read clients’ minds.

You see it’s all very well me putting up a website, getting it found, showing my work etc, but as with any business there are two sides. There is the quality, service and pricing structure I put out there, and then there is what the client actually wants from a photographer. And unless I ask the question every now and then, how can I possibly match what I offer to what you, the clients need and want?

I know many clients want a fast turnaround. They’re keen to get the ball rolling with their project, and waiting to see the results of a shoot can be frustrating. Especially now we all expect things to happen instantaneously through the web. I know when I order something from Amazon, I’m expecting the courier to be knocking on my door within seconds of me hitting the Confirm Order button. To this end, I aim to have the client gallery up within 24 hours. With afternoon and evening assignments the link is often with the client by the following morning. Even Amazon would struggle to compete with that speed of delivery.

And all this speed of service is fine and dandy, but I want to know what clients, either design or direct clients, want even before the shoot begins. How much involvement do you want from your photographer?

I know I’m always keen to speak to designers and their clients at the earliest possible stage. It means I can have input and also see how everyone else’s minds are working before I start taking pictures. I need to know what pictures the designers and clients have in their heads, because the last-minute brief may not convey this. But sometimes (ok, often) I can see I’ve been called long after the creative discussions have happened. Maybe that is what clients want, or maybe they don’t know it would be better to involve me sooner.

What else might clients and their designers expect? Ok, free photos would be nice but let’s stay in the real world here. What I mean is, is there some service, some input or anything else either before, during or after a shoot that clients wish could be done to help them?

This article is essentially a plea for help and information, because designers and businesses will often raise with me issues they’ve had with other photographers, but I know that unless I directly ask for feedback (which I often do) I might never hear good ideas on improving my service. I also ask because non clients have good ideas too.

Of course if I get no feedback at all, I’ll just have to assume I’m perfect, which is what I thought all along…

A Brief Interlude

Cue tacky music while there’s an interlude in my blogging. I’m away next week on holiday, so I thought I’d give you next week’s blog early, and just use it to give you some links to other useful/entertaining blogs that I’ve also enjoyed immensely.

First up is Jaded Snapper, a local newspaper photographer who has run the gauntlet of top local stories, from the church fete to the giant charity cheque.

Or, if you’re planning a wedding, why not give Derek Pye a call? You’ll see why you wouldn’t want to when you visit his site. Not updated as much as it should be, but then Derek is probably busy shooting weddings.

If photography-related cutting satire is more your thing, try The Russian Photos Blog. Beware if you’re the kind of business that likes to run dodgy rights-grabbing competitions or you’re a micro-payment stock photo agency though. You might be the subject of a future article.

Finally, for a soberererer (easy for you to say, you’re not drung…) view of the professional photographic industry, news views and general bits and bats, I highly recommend the Neil Turner and Black Star Rising blog sites.

And now, I’m off for a week of R&R in Austria. Please behave while I’m away, and try not to miss me too much.

Auf wiedersehen!

Tim

A Poke in the iStock.

I was hoping to ignore the insane ramblings of the micro-payment stock photo community for a while, but then this happened:

It’s finally dawned on someone at iStockphoto that although it should be easy enough to make a profit from selling something you’re given for free, really it’s a lot harder than it looks (poor diddums). But for anyone who missed it, here is the signed confession from the boss of iStockphoto, Kelly Thompson:

“Since roughly 2005 we’ve been aware of a basic problem with how our business works. As the company grows, the overall percentage we pay out to contributing artists increases. In the most basic terms that means that iStock becomes less profitable with increased success. As a business model, it’s simply unsustainable: businesses should get more profitable as they grow. This is a long-term problem that needs to be addressed.”

fireworks night bonfire

Flaming stock images; they're everywhere!

The answer? To kick contributors in the teeth by lowering percentage payouts, which will work out as little as 11p per image sold, and to move the goal posts to make it harder for contributors to sell enough photos to graduate to the higher percentage payouts. Nice!

What Thompson is saying is that microstock simply isn’t viable as a model for selling photography. Ignore the reference he makes to percentages, they don’t change just because the business grows. It’s just that the costs of running such a scheme are too high – storage, admin, quality checking, maintenance. Rather as the model for supplying images to micro-payment stock sites isn’t viable – equipment, software, storage, maintenance…

I won’t go over the entire mess here, even though it would be exquisite fun. Instead I’ll point you to Jeremy Nicholl’s excellent post on the original announcement, and the iStockphoto contributor forum where you can indulge yourself in hundreds of pages of iHate from its own contributors here, here and here.

What I do wonder though, is now that the True Followers of the iStock dream are waking up from their torpor, what’s next? Many on the forum talk of leaving iStockphoto, and many may leave stock photography altogether as they realise the difficulty of making it pay and the costs involved in participating. Could a mass exodus to other sites or out of the industry affect prices for buyers? Could it cause problems with licensing across different agencies if contributors switch their collections? My feeling is most will sit tight and wait for the next round of abuse as the new model fails to raise enough profit for iStock’s owners.

And will the lower-end designers start to desert iStockphoto and other exploitative sites if they see fellow creatives being hurt? I suspect not, because if micro-stock sites get too expensive they’ll switch to other methods – a bit of Grand Theft Flickr, or Google Images larceny. The problem is, too many people have been told that photography is cheap, and despite all the evidence to the contrary they’ll continue to expect what they’ve grown accustomed to.

What might happen (and is already starting to happen in my professional experience) is that the better designers and their clients will eschew microstock, or at least treat it more as a last resort. After all, if its reputation as exploitative and unsustainable is really starting to gain traction, would you want your business to be associated with that?

Need a press photographer?

children carrying yellow pages

Names (left to right) and reason for the photo are essential IPTC information.

Don’t go looking through the plumbers section of the Yellow Pages then.

Well, that’s an easy lesson to remember, but where it gets trickier is when you search for a press photographer and you come across dozens of on-line listings for photographers who claim to do press work, but have no experience or training in the field whatsoever.

Some will be primarily wedding photographers, others will be studio and portrait photographers, but the question to ask is, “do they have a press background?” This is easily checked because they should be able to tell you where they trained and which paper or agency trained them.

You might just want a photographer to cover an event for you for PR or to set up some one-off PR images, but unless the photographer actually knows what local, regional, national or even trade press want, you could be wasting your time and money.

It isn’t just about style either. Many wedding photographers talk of offering “reportage style” photography in their wedding packages, but that’s not the same as newspaper or reportage coverage of an event destined for a journalist’s in-box.

One common error amongst the un-trained photographers doing press work is to forget to take suitable captions to go with the photo, so the desk won’t know who is in the photo, which names belong to which faces, where the event happened, why it happened… everything the desk needs to be able to use the photo.

Non-press photographers aren’t au fait with things like technical requirements either. File size is a big bugbear of many journalists as they’re either sent files which are far too small to be publishable, or the files are so huge they crash the paper’s entire email system. Not a good way to win positive press coverage.

Sometimes using someone not familiar with press best practices or even trained in relevant areas of law (as all trained photo-journalists are) can be downright foolhardy. Sometimes photographers need to know the law in order to be able to stand their ground and get the job done in the face of a belligerent jobsworth, and other times they need to know what the limits of legality are in order to avoid committing an offence. You don’t want your PR job to miss deadline because the photographer has stepped out of line and ended up in the back of a police van. You equally don’t want your published PR photo to land you in trouble over some inadvertent defamation. This too could backfire into very negative PR.

It’s a simple message this week. Press photography is a distinct and separate discipline, and not best carried out by just anyone with a camera. You’re spending money on PR, so spend it wisely and get great results, safely.

Tea and a slice of budget anyone?

It seems to be a firmly-held view among some web designers that the cost of photography for a website is going to compete directly with the site’s design and construction budget. In other words, the designer’s precious fee.

A designer might fear that bringing a commercial photographer into the project will wipe out their profit. This belief, coupled with the line drilled into them at web design skool, “my clients don’t have a budget for photography” really is quite bizarre since photography for a website should also be incorporated into other marketing devices such as printed brochures, press releases, leaflets and other electronic media.

In other words, the photography shouldn’t come entirely out of the web budget, if at all. Of course the photography will be used in the website, and the client will need to factor in the cost of any additional photography required for the site, but the cost should be largely coming out of the wider marketing budget. Unlike the web design, photographs can be translated easily from one medium to another. Try turning a website directly into a printed brochure, and you’ll start to get an idea of the limitations on uses for a web design.

The other benefit of using commissioned photography is that the images will help maintain consistency of look and message between web and printed media. The client won’t have such a mish-mash of imagery, so their customers won’t be confused about what they’re looking at or who they’re dealing with.

graphic of photographic budget

I have no budget for designers, so made this myself. Isn’t it kool?

What the above graphic is trying to show you is that if a client is sourcing images from a proper commercial photographer, rather than letting the designer spend hours trawling the microstock photography sites, they will get quality images which will be used in the wider marketing context, not just the website.

It’s also worth remembering that when a designer or client buys a royalty-free stock image they are only buying a licence for one media. In other words, buy a web image from iStockphoto and you can only use that image in the client website and nothing else. Buy an image for print media, and you won’t be licensed to use it in web media. If you want to use the same images for web and print, you have to buy each image twice – one licence for each use, which can start to get complicated and expensive.

Other benefits of buying directly from the photographer; the client gets better, more personal service and photos more directly matched to their requirements without hours of trawling stock sites (time which either the client pays for, or the designer has to swallow as a cost to themselves), and the client gets more flexible use of the images. Of course copyright still resides with the photographer, but negotiating a flexible licence with the photographer is much simpler than trying to haggle with a faceless giant of a stock library, plus the chances of being sued for breach of copyright are much reduced when dealing direct.

Bear in mind that if the client is considering having a new brochure or annual report done around the same time as giving their website a facelift, the cost of photography can be spread across all these different media and uses. So it’s clear that the photography budget isn’t coming entirely out of the designer’s slice of the money pie, but the designer can still influence the look, feel and content of the images. Now, doesn’t that sound sweet? Time for tea…